MF

Maureen Fuller

Maureen Fuller


Collections Professional with a Proven Track Record of Success

Professional Overview


Maureen Fuller is a seasoned Collections professional with over 7 years of experience in effectively managing the collections process for medical organizations. As a Collections Specialist at WorkFit Medical, LLC, she leverages her expertise in account management, data analysis, and client relations to drive successful debt recovery and enhance the company's financial performance.

Experience Summary


Current Role


Collections, WorkFit Medical, LLC (2014-Present)
  • Oversee the collections process for a diverse portfolio of medical accounts, ensuring timely payment and reducing delinquent balances

  • Analyze customer data and payment histories to develop targeted strategies for account resolution and negotiation

  • Collaborate with cross-functional teams to streamline collections workflows and implement process improvements

  • Maintain strong relationships with clients, providing exceptional customer service and contributing to a positive brand reputation


Career Progression


Prior to her current role, Maureen gained valuable experience in the healthcare industry, working as a Customer Service Representative at a local medical center. There, she honed her communication skills and developed a deep understanding of the challenges faced by healthcare providers, laying the foundation for her success in the Collections field.

Academic Background


Maureen holds a Bachelor's degree in Business Administration from the University of Rochester, where she graduated with honors. Her academic achievements, combined with her hands-on experience, have equipped her with a well-rounded skill set and a strategic mindset essential for navigating the complexities of the medical collections landscape.

Areas of Expertise


  • Accounts Receivable Management

  • Debt Collection Strategies

  • Data Analysis and Reporting

  • Customer Relations and Conflict Resolution

  • Process Improvement and Workflow Optimization


Professional Impact


During her tenure at WorkFit Medical, LLC, Maureen has consistently exceeded collections targets, contributing to the company's financial stability and growth. Her ability to develop and implement effective collections strategies has led to a significant reduction in delinquent accounts, resulting in improved cash flow and client satisfaction.

Conclusion


Maureen Fuller's extensive experience, coupled with her strong analytical skills and customer-centric approach, make her a valuable asset to the Collections team at WorkFit Medical, LLC. As she continues to drive innovation and enhance the company's collections processes, Maureen is poised to further her career and make a lasting impact in the healthcare industry.