Professional Overview

Mei Hoa is a seasoned Customer Service Manager currently leading the customer service team at Property Cube, Savills Vietnam. With a strong background in customer service, sales, and hospitality, Mei Hoa's expertise spans multiple industries, including real estate, hospitality, and corporate sales.

Experience Summary

Current Role

As the Customer Service Manager at Savills Vietnam, Mei Hoa oversees the delivery of exceptional customer experiences, ensuring high levels of client satisfaction and loyalty. Key responsibilities include managing a team of customer service professionals, developing and implementing customer service strategies, and fostering strong relationships with clients and stakeholders.

Career Progression

Mei Hoa's career progression is marked by notable roles, including Customer Service Manager at TNS and Savills Vietnam Company Limited, Deputy Managing Director at CityGolf Ha Noi, and Guest Relation Officer at Crowne Plaza West Hanoi. These roles have contributed to Mei Hoa's growth as a customer service professional and leader.

Areas of Expertise

Mei Hoa's areas of expertise include customer service management, team leadership, sales, and hospitality. With a strong focus on delivering exceptional customer experiences, Mei Hoa possesses technical competencies in customer relationship management, conflict resolution, and communication.

Professional Impact

Throughout Mei Hoa's career, notable projects and initiatives have contributed to industry growth and client satisfaction. While specific metrics are not available, Mei Hoa's dedication to delivering exceptional customer experiences has positively impacted the companies and clients served.

Conclusion

Mei Hoa's professional trajectory is marked by a steady progression of leadership roles and a commitment to delivering exceptional customer experiences. Currently focused on leading the customer service team at Savills Vietnam, Mei Hoa brings value through expertise in customer service management, team leadership, and sales. With a strong background in multiple industries, Mei Hoa is well-positioned to drive growth and client satisfaction in the real estate and hospitality sectors.