Melanie Lilly, Product Manager
Professional Overview
Melanie Lilly is an experienced Product Manager with a strong background in healthcare data analytics and project management. In her current role at Optum, she is responsible for leading the development and implementation of innovative healthcare technology solutions that drive improved patient outcomes and operational efficiency.
Experience Summary
Current Role
As a Product Manager at Optum, Melanie is accountable for the full product lifecycle, from ideation and requirements gathering to launch and ongoing optimization. She collaborates cross-functionally with engineering, design, and go-to-market teams to deliver intuitive, user-centric products that address complex healthcare challenges. Melanie's strategic vision and data-driven approach have enabled her to drive significant enhancements to Optum's flagship product suite, resulting in increased adoption and client satisfaction.
Career Progression
Prior to joining Optum, Melanie held progressive roles at Ballad Health, where she served as a Program Manager in the Enterprise Project Management Office and a Manager in the Clinical Quality Data Science & Analytics department. In these positions, she led the implementation of enterprise-wide process improvement initiatives and leveraged her expertise in data science and analytics to drive quality and operational enhancements across the healthcare system.
Melanie's career journey also includes a role as a Special Project Manager at Frog Properties, LLC, where she demonstrated her versatility by successfully managing complex real estate development projects.
Academic Background
Melanie holds a Bachelor of Science degree in Business Administration from the University of Tennessee, Knoxville, with a concentration in Operations Management.
Areas of Expertise
- Product management and development
- Healthcare technology and analytics
- Strategic planning and implementation
- Cross-functional collaboration and stakeholder management
- Data-driven decision making and problem-solving
Professional Impact
Throughout her career, Melanie has consistently demonstrated her ability to drive meaningful impact. At Ballad Health, she spearheaded the implementation of a comprehensive data governance framework, which resulted in a 20% improvement in data quality and accessibility. In her current role at Optum, Melanie has been instrumental in the successful launch of two new product features, leading to a 15% increase in user engagement and a 12% reduction in operational costs for her clients.
Conclusion
Melanie Lilly's diverse experience, strategic mindset, and proven track record of delivering impactful healthcare technology solutions position her as a valuable asset to any organization. With her unwavering commitment to innovation and client success, Melanie is poised to continue making significant contributions to the industry.
