Melissa Carter
Medical Billing Specialist & Small Business Owner
Professional Overview
Melissa Carter is a seasoned medical billing specialist with over 9 years of experience in the healthcare industry. As the Owner of Premier Healthcare Billing, she leverages her deep expertise in revenue cycle management to help healthcare practices across Knoxville, Tennessee optimize their billing processes and maximize reimbursements.
Current Role
As the Owner and Medical Billing Specialist at Premier Healthcare Billing, Melissa is responsible for overseeing all billing and collections operations for the company's diverse client base. She works closely with practice managers and billing teams to streamline workflows, ensure coding compliance, and implement data-driven strategies to improve financial performance. Under Melissa's leadership, Premier Healthcare Billing has consistently achieved industry-leading first-pass claim acceptance rates and reduced A/R days for its clients.
Career Progression
Prior to founding Premier Healthcare Billing in 2012, Melissa gained valuable experience as a Medical Billing Specialist at a large regional hospital network. In this role, she developed expertise in insurance credentialing, claim submission, and denial management, while also honing her skills in patient education and customer service. Melissa's proven track record of driving revenue cycle improvements and her passion for the medical billing field led her to establish her own successful practice management consultancy.
Academic Background
Melissa holds a Bachelor of Science degree in Healthcare Administration from the University of Tennessee, Knoxville. She is a Certified Professional Coder (CPC) and maintains active memberships with the American Academy of Professional Coders (AAPC) and the Healthcare Billing and Management Association (HBMA).
Areas of Expertise
- Medical billing and coding
- Revenue cycle management
- Practice management and operations
- Insurance credentialing and appeals
- Patient financial counseling
- Data analysis and reporting
Professional Impact
Under Melissa's leadership, Premier Healthcare Billing has consistently achieved first-pass claim acceptance rates above 95% for its clients, while also reducing average A/R days by 20%. Melissa's innovative approach to billing optimization and client collaboration has earned her a reputation as a trusted advisor in the local healthcare community. She frequently shares her expertise by speaking at industry events and contributing to regional healthcare publications.
Conclusion
With a proven track record of driving revenue cycle improvements and a deep commitment to customer service, Melissa Carter is a valuable asset to the healthcare practices she serves. As she continues to grow Premier Healthcare Billing, Melissa remains focused on leveraging her specialized knowledge and industry insights to help her clients achieve sustainable financial success.
