Michael Burney

Vice President of Operations - SE Texas/Houston

Professional Overview
Michael Burney is an experienced operations leader with a strong track record of driving efficiency and optimization in the ambulance services industry. As the Vice President of Operations for Southeast Texas and Houston at Acadian Ambulance, he oversees all aspects of operations, logistics, and resource management for the company's regional markets.

Experience Summary

Current Role
In his current role, Michael is responsible for managing a large fleet of emergency vehicles, coordinating dispatch and response teams, and ensuring optimal utilization of personnel and equipment. He has implemented data-driven performance management systems that have consistently improved patient response times and operational effectiveness. Under Michael's leadership, the Southeast Texas/Houston region has achieved industry-leading standards for service quality and customer satisfaction.

Career Progression
Michael has over 15 years of experience in the ambulance services industry, with a proven track record of progressively increasing responsibilities. Prior to his current role, he served as the Regional Operations Manager for Acadian Ambulance's Gulf Coast region, where he played a key role in expanding the company's footprint and market share. Michael's ability to drive operational excellence and foster strong team dynamics has been instrumental in his career advancement.

Academic Background
Michael holds a Bachelor of Science degree in Business Administration from the University of Houston, with a concentration in Operations Management. He is also a certified Emergency Medical Technician (EMT) and has completed advanced training in emergency response protocols and logistics management.

Areas of Expertise

• Ambulance operations management

• Emergency medical services logistics

• Performance optimization and data analytics

• Team leadership and employee development

• Regulatory compliance and quality assurance

Professional Impact
Under Michael's leadership, the Southeast Texas/Houston region has consistently exceeded operational targets, achieving a 95% on-time response rate and a 98% customer satisfaction score. He has spearheaded the implementation of advanced dispatch and fleet management systems, resulting in a 20% reduction in fuel consumption and a 15% improvement in asset utilization. Michael's expertise in emergency response planning has also been instrumental in the successful coordination of large-scale disaster relief efforts in the region.

Conclusion
With his extensive industry experience, strong operational acumen, and proven leadership abilities, Michael Burney is a valuable asset to Acadian Ambulance. As the Vice President of Operations for Southeast Texas and Houston, he continues to drive innovation, optimize performance, and deliver exceptional service to the communities he serves.