Professional Overview
Michael Deciero is an experienced Sales Operations Manager with a strong background in data analytics, reporting, and global business services. He specializes in leveraging data-driven insights to drive sales growth and operational efficiency within the technology industry.
Experience Summary
Current Role
As the Sales Operations Manager at ServiceNow, Michael is responsible for overseeing the company's sales reporting, analytics, and operational support functions. He leads a team of analysts in providing critical data and performance insights to the sales organization, helping to optimize processes, identify growth opportunities, and improve overall sales effectiveness. Under Michael's leadership, the sales operations team has implemented innovative dashboarding and automation solutions, resulting in significant time and cost savings.
Career Progression
Prior to joining ServiceNow, Michael held various sales analytics and reporting roles at leading technology companies. At Boston Scientific, he served as the Manager of Global Business Services Reporting and Analytics, where he directed a team of analysts in delivering strategic insights to support the company's global sales and marketing initiatives. Earlier in his career, Michael was a Supervisor and Senior Sales Business Analyst at RSA Security and EMC, respectively, where he developed expertise in leveraging data to drive sales performance and operational improvements.
Academic Background
Michael holds a Bachelor of Science degree in Business Administration from the University of Massachusetts, Amherst. He has also completed specialized coursework in data analysis, business intelligence, and project management, further strengthening his technical and leadership capabilities.
Areas of Expertise
- Sales operations and performance management
- Data analytics and reporting
- Process optimization and automation
- Cross-functional collaboration and stakeholder management
- Team leadership and talent development
Professional Impact
Throughout his career, Michael has demonstrated a consistent track record of driving impactful business outcomes through data-driven decision making. At ServiceNow, he has spearheaded the implementation of advanced sales reporting dashboards, enabling the sales team to make more informed, data-backed decisions. Michael's ability to translate complex data into actionable insights has been instrumental in improving sales productivity, forecasting accuracy, and overall revenue growth.
Conclusion
With over a decade of experience in the technology industry, Michael Deciero has established himself as a versatile and results-oriented sales operations professional. His deep expertise in data analysis, process optimization, and team leadership positions him as a valuable asset in driving operational excellence and supporting strategic business objectives.
