Michael Duffey

VP of Technology, San Antonio, Texas, United States

Professional Overview
Michael Duffey is an experienced technology executive with a strong background in software architecture, full-stack development, and technical leadership. As the VP of Technology at SmartAction, he is responsible for driving the company's technological vision and overseeing the development of innovative solutions for clients in various industries.

Experience Summary

Current Role
As the VP of Technology at SmartAction, Michael is responsible for leading the company's technology team and guiding the development of its cutting-edge conversational AI platform. He works closely with the executive leadership to align technology strategies with business objectives and ensure the delivery of high-quality, scalable solutions that meet the evolving needs of SmartAction's clients.

Career Progression
Prior to his current role, Michael held several senior-level positions, including Software Architect at SmartAction, Full Stack .NET Developer and Architect at ixStrata, and Senior Application Developer at Capital Group | American Funds. Throughout his career, he has demonstrated a strong ability to translate complex technical concepts into practical, user-friendly applications that drive business success.

Academic Background
Michael holds a Bachelor's degree in Computer Science from the University of Texas at San Antonio, where he graduated with honors.

Areas of Expertise

• Proficient in full-stack .NET development, including C#, ASP.NET, and SQL Server

• Experienced in cloud-based architecture and deployment strategies

• Skilled in leading cross-functional teams and driving collaborative initiatives

• Expertise in agile software development methodologies and project management

• Deep understanding of conversational AI, natural language processing, and related technologies

Professional Impact
During his tenure at SmartAction, Michael has played a pivotal role in the development of the company's award-winning conversational AI platform. He has led the implementation of several high-profile projects, driving measurable improvements in customer experience and operational efficiency for clients across various industries.

Conclusion
With his extensive technical expertise, proven leadership skills, and a strong track record of delivering innovative solutions, Michael Duffey is well-positioned to continue driving the technological transformation at SmartAction. As the VP of Technology, he is committed to leveraging the latest advancements in conversational AI and related technologies to help clients achieve their business goals.