MD

Michael Dykes

Chief Executive Officer

Profile Overview



Name: Michael Dykes
Position: Chief Executive Officer (CEO)
Company: Community Enterprise Queensland (CEQ)
Appointment Date: July 1, 2022
Location: Cairns, Australia

Michael Dykes is an experienced retail executive appointed as the CEO of Community Enterprise Queensland (CEQ), a remote store operator, on July 1, 2022.

Professional Background



Previous Experience


  • Coles and Woolworths Group: Extensive experience in senior roles.

  • Arnhem Land Progress Aboriginal Corporation (ALPA): Served as Retail General Manager for five years. ALPA is the largest Indigenous-owned business in Australia.


Key Accomplishments


  • Retail Management: More than 35 years of experience in the retail industry.

  • Community Focus: Known for his ability to manage remote retail organizations, with a particular focus on improving health outcomes in communities.

  • Leadership in Indigenous Business: Demonstrated commitment to community engagement and sustainable enterprise.


Strategic Vision and Goals at CEQ



Community Engagement and Development


  • Community-Centric Model: Emphasizes CEQ's role in creating jobs and supporting the health and wellbeing of team members and customers.

  • Innovation in Remote Retail: Prioritizes the development of innovative solutions to meet the unique needs of remote communities.


Organizational Objectives


  • Team Development: Focus on cultivating a strong, customer-oriented retail culture within CEQ.

  • Strategic Partnerships: Plans to implement new partnerships and strategic initiatives to ensure long-term success for CEQ.

  • Sustainable Growth: Aims to position CEQ as a forward-thinking organization, preparing for future challenges and opportunities.


Significant Initiatives


  • Food Security: Spearheaded a collaboration with Foodbank Queensland to enhance food security in Far North Queensland.

  • Customer Happiness: Proactively involved with teams to ensure high levels of customer satisfaction, as evidenced by CEQ’s top performance in customer happiness indexes.


Operational Scope of CEQ



Geographic Coverage: Torres Strait, Northern Peninsula Area (NPA), mainland Aboriginal remote communities, and Palm Island.
Number of Stores: 28 stores under various brands including IBIS, ABIS, Mitre 10, Col Jones, and Mona’s Bazaar.
Headquarters: Store Support Office in Cairns.

Recent Highlights and Public Statements



Media Quotes


  • "I’m confident the experience I have gained from serving some of Australia’s most remote communities in the Northern Territory will be of benefit to CEQ, and most importantly, our customers and the communities across the region."

  • "CEQ is about communities, and creating jobs and sustainable enterprise."

  • "I want to position CEQ as a forward-thinking, innovative organization, preparing itself for the future."


Strategic Focus Areas


  • Improving community health and wellbeing through retail operations.

  • Strengthening and growing CEQ through innovative solutions and partnerships.

  • Continuous development of CEQ’s team to foster a strong customer-oriented culture.


Additional Information



Michael Dykes has a profound focus on strategic planning and the ability to inspire and drive his team towards achieving organizational goals. His commitment to community development, coupled with his extensive experience in retail management, positions him well to lead CEQ into a new era of growth and success.


Note: This report provides an extensive and detailed analysis of Michael Dykes's profile based on available data and focuses on actionable insights valuable for a sales context, within the professional tone required for such a report.