Michael Imes

Director, Global I.T. Operations

Professional Overview
Michael Imes is an experienced IT operations executive with a proven track record of driving innovation and efficiency in global technology environments. With a deep expertise in overseeing large-scale IT infrastructure and cross-functional team management, he has consistently delivered transformative results for leading organizations.

Experience Summary

Current Role
As the Director of Global I.T. Operations at Fender Musical Instruments, Michael is responsible for managing the company's worldwide technology infrastructure and support services. In this role, he oversees a team of IT professionals and engineers, ensuring the seamless integration and optimization of Fender's global technology systems. Through his strategic leadership, Michael has implemented process improvements and digital initiatives that have enhanced operational agility, increased customer satisfaction, and delivered substantial cost savings.

Career Progression
Prior to joining Fender, Michael held senior IT management positions at several prominent organizations. As the IT Operations Manager at Harley-Davidson, he led the successful migration of the company's legacy systems to a modern, cloud-based infrastructure, resulting in improved system reliability and reduced maintenance costs. Earlier in his career, Michael served as a Senior Network Administrator at Hewlett-Packard, where he played a key role in enhancing the organization's network security and disaster recovery capabilities.

Academic Background
Michael holds a Bachelor of Science degree in Computer Science from the University of California, Riverside, where he graduated cum laude. He has also completed various industry-recognized certifications, including the Certified Information Systems Security Professional (CISSP) and the Project Management Professional (PMP) credentials.

Areas of Expertise

• IT infrastructure management and optimization

• Cloud computing and virtualization technologies

• Cybersecurity and risk mitigation strategies

• Cross-functional team leadership and project management

• Process improvement and change management

Professional Impact
Throughout his career, Michael has consistently delivered measurable results that have had a significant impact on the organizations he has served. At Fender, he has spearheaded several high-profile initiatives, including the implementation of a cutting-edge enterprise resource planning (ERP) system that has streamlined the company's global operations and enhanced its customer-facing capabilities. Additionally, Michael has played a crucial role in strengthening Fender's cybersecurity posture, implementing robust security protocols and incident response plans that have safeguarded the company's sensitive data and intellectual property.

Conclusion
With his extensive experience, technical expertise, and strategic leadership, Michael Imes is a valuable asset to Fender Musical Instruments and the broader IT industry. Driven by a passion for innovation and a commitment to driving operational excellence, he continues to make significant contributions to the success and growth of the organizations he serves.