Professional Summary
Professional Overview
Michael Palermo is an experienced Authorized Reseller with a proven track record of success in the financial technology industry. He leverages his deep expertise in payment processing and merchant services to provide tailored solutions that drive business growth for his clients.
Experience Summary
Current Role
As an Authorized Reseller at North, Michael is responsible for onboarding new merchants, managing existing client relationships, and delivering customized payment processing and merchant services. He has consistently exceeded sales targets and maintained high customer satisfaction ratings through his consultative approach and commitment to understanding each client's unique needs.
Career Progression
Michael's career in the payments industry spans over a decade, during which he has held Authorized Reseller positions at leading organizations such as Central Payment, North American Bancard, and Authorize.net. Throughout his career, he has demonstrated the ability to adapt to market changes, identify emerging trends, and provide innovative solutions that help his clients stay competitive.
Academic Background
Michael holds a Bachelor of Business Administration degree from the University of Miami, where he specialized in Finance and Entrepreneurship. His academic achievements include graduating cum laude and earning recognition for his outstanding contributions to various student organizations.
Areas of Expertise
- Payment processing and merchant services
- E-commerce and omnichannel payment solutions
- Merchant account underwriting and risk management
- Sales and account management
- Client relationship building and customer service
Professional Impact
Michael's industry knowledge and customer-centric approach have enabled him to drive significant growth for his clients. He has been instrumental in securing multiple high-volume merchant accounts, leading to increased revenue and enhanced payment processing capabilities for his customers. Additionally, Michael's participation in industry events and thought leadership initiatives has positioned him as a respected voice in the payments ecosystem.
Conclusion
With his extensive experience, industry expertise, and unwavering commitment to client success, Michael Palermo is a valuable asset to the organizations he serves. As he continues to evolve his career, he remains focused on leveraging his knowledge and skills to provide innovative payment solutions that help businesses thrive in the ever-changing financial technology landscape.