Professional Summary
Professional Overview
Michael Priestley is a seasoned Business Development Representative (BDR) with a proven track record of driving revenue growth and client acquisition. With a strong focus on the customer service industry, he leverages his extensive experience to identify and capitalize on strategic business opportunities.
Experience Summary
Current Role
As the Sr BDR at Customer Lobby, Michael is responsible for prospecting, qualifying, and engaging potential clients to expand the company's customer base. He excels at building strong relationships with decision-makers, understanding their unique challenges, and proposing tailored solutions that align with their business objectives. Under his leadership, the BDR team has consistently exceeded quarterly sales targets, contributing significantly to the company's overall success.
Career Progression
Prior to his current role, Michael honed his customer service and sales skills in various positions, including as a Business Development Representative at Customer Lobby, a Barista at Starbucks, and a Server at The Hopyard American Alehouse & Grill. His diverse background has provided him with a well-rounded understanding of the service industry, enabling him to adapt his approach and effectively communicate with a wide range of clients.
Academic Background
Michael holds a Bachelor's degree in Business Administration from the University of Tennessee, where he graduated with honors.
Areas of Expertise
- Lead generation and client prospecting
- Relationship building and client retention
- Consultative sales approach and solution-oriented mindset
- Exceptional communication and presentation skills
- Proficiency in customer relationship management (CRM) software
Professional Impact
Throughout his career, Michael has consistently demonstrated his ability to exceed sales targets and drive revenue growth. As a Sr BDR at Customer Lobby, he has played a pivotal role in the company's expansion, securing several high-profile clients and contributing to the development of innovative sales strategies.
Conclusion
With his extensive experience, industry expertise, and proven track record of success, Michael Priestley is poised to continue making a lasting impact in the customer service industry. He is committed to leveraging his skills and expertise to help businesses achieve their strategic goals and maximize their growth potential.