Professional Summary
Professional Overview
Michele Phillips is a seasoned ecommerce and B2B sales leader with extensive experience in the technology industry. As a strategic and visionary professional, she specializes in driving global ecommerce operations, leading high-performing sales teams, and delivering measurable business impact.
Experience Summary
Current Role
Michele currently serves as the Head of Ecommerce, Global Business to Business at Kaspersky Lab. In this role, she is responsible for overseeing the company's global B2B ecommerce strategy, operations, and sales initiatives. She leads a team of talented professionals and collaborates cross-functionally to optimize the customer experience, increase revenue, and expand Kaspersky Lab's global footprint.
Career Progression
Prior to her current role, Michele held several progressive leadership positions at Kaspersky Lab, including Senior Director of B2B Global Ecommerce Sales and Director of Ecommerce Sales. In these roles, she spearheaded the development and implementation of innovative ecommerce solutions, drove sales growth, and implemented data-driven strategies to enhance the company's online presence and customer engagement.
Before joining Kaspersky Lab, Michele gained valuable experience in the ecommerce and sales operations domains, serving in roles at Symantec, where she managed ecommerce sales, marketing, and renewal sales operations.
Academic Background
Michele holds a Bachelor of Science in Biochemistry from the University of Oregon. She also completed her studies at Oregon State University, contributing to her well-rounded educational background.
Areas of Expertise
- Global B2B ecommerce strategy and operations
- Ecommerce sales leadership and team management
- Data-driven decision making and performance optimization
- Cross-functional collaboration and stakeholder management
- Technology industry expertise, with a focus on cybersecurity
Professional Impact
Throughout her career, Michele has consistently demonstrated her ability to drive measurable business results. At Kaspersky Lab, she has played a pivotal role in expanding the company's global ecommerce presence, improving customer experience, and contributing to the overall revenue growth.
Conclusion
With her extensive experience, strategic mindset, and proven track record of success, Michele is a highly valuable asset to any organization seeking to enhance its ecommerce capabilities and drive sustainable growth in the technology sector.