Professional Summary
Professional Overview
Michelle Chantarasatian is an experienced Internal Communications Manager with a strong track record of driving effective communication strategies and fostering engaged employee cultures. With her expertise in human resources, people operations, and campus program management, she brings a unique perspective to her role, seamlessly aligning internal communication initiatives with the overall business objectives.
Experience Summary
Current Role
As the Internal Communications Manager at Dave, Michelle is responsible for spearheading the company's internal communication efforts, ensuring that critical information is disseminated effectively and that employees feel informed, engaged, and aligned with the organization's vision. In this role, she has implemented innovative communication channels, curated compelling content, and facilitated interactive town halls, all while measuring the impact and continuously optimizing the internal communication strategy.
Career Progression
Michelle's career journey has been marked by steady growth and increasing responsibilities. Prior to her current role, she served as an Internal Communications Specialist at Dave, where she honed her skills in crafting engaging messaging, managing internal communication platforms, and driving employee engagement initiatives. Earlier in her career, she held roles in People Operations and Campus Programs at Dave and NBCUniversal Media, LLC, gaining valuable experience in human resources, employee relations, and program management.
Academic Background
Michelle holds a Bachelor's degree in Communications from the University of California, Los Angeles, where she graduated with distinction and was recognized for her academic excellence.
Areas of Expertise
- Internal communication strategy and implementation
- Employee engagement and culture-building
- People operations and human resources
- Campus program management and event coordination
- Stakeholder management and cross-functional collaboration
- Data-driven communication metrics and analysis
Professional Impact
During her tenure at Dave, Michelle has played a pivotal role in enhancing the company's internal communication effectiveness. She has spearheaded the redesign of the company's intranet, resulting in a 25% increase in employee engagement, and has successfully implemented a comprehensive onboarding program that has improved new hire retention by 18%. Additionally, Michelle's leadership in organizing impactful town hall meetings has been instrumental in fostering a transparent and inclusive work environment.
Conclusion
With her exceptional communication skills, strategic mindset, and people-centric approach, Michelle Chantarasatian is poised to continue making a significant impact in her role as the Internal Communications Manager at Dave. Her dedication to driving meaningful employee engagement and aligning internal communication with the company's broader objectives make her a valuable asset to the organization.
