Michelle Connealy

Patient Financial Services Professional

Professional Overview

Michelle Connealy is a seasoned patient financial services professional with a proven track record of delivering exceptional service and maximizing revenue cycle efficiency. With a strong background in healthcare administration, she specializes in managing patient accounts, optimizing billing processes, and ensuring compliance with industry regulations.

Experience Summary

Current Role

Michelle currently serves as a Patient Financial Services professional at Fairview Health Services, a leading healthcare provider in Minneapolis, Minnesota. In this role, she is responsible for overseeing patient financial transactions, resolving billing inquiries, and collaborating with insurance providers to secure appropriate reimbursements. Her keen attention to detail, problem-solving skills, and commitment to patient satisfaction have made her a valuable asset to the organization.

Career Progression

Prior to her current role, Michelle held the position of Centralized Scheduler at Fairview Health Services, where she demonstrated her ability to streamline appointment scheduling, improve patient access, and enhance overall operational efficiency. Before that, she served as a Medicare & Retirement Advocate at UnitedHealth Group, where she advocated for patient rights and navigated complex insurance policies to ensure optimal coverage.

Earlier in her career, Michelle worked as an Accounts Payable Specialist at the Guthrie Theater, honing her financial management expertise and developing a strong understanding of administrative processes.

Academic Background

Michelle holds a Bachelor's degree in Business Administration from the University of Minnesota, where she graduated with honors.

Areas of Expertise

• Patient account management and billing

• Insurance verification and claims processing

• Revenue cycle optimization and compliance

• Customer service and conflict resolution

• Healthcare administration and workflow management

Professional Impact

Throughout her career, Michelle has demonstrated a commitment to improving patient financial experiences and driving organizational success. She has implemented innovative strategies to streamline billing procedures, reduce account delinquencies, and enhance communication with both patients and insurance providers. Her contributions have resulted in increased collections, improved customer satisfaction, and enhanced overall revenue cycle performance.

Conclusion

With her extensive experience in patient financial services, Michelle Connealy is poised to continue making a meaningful impact in the healthcare industry. Her dedication to excellence, strong analytical skills, and collaborative approach make her a valuable asset to any organization seeking to enhance its financial operations and patient-centric service delivery.