Michelle Hanson
Director | Global Quality & Risk Management
Professional Overview
Michelle Hanson is an accomplished quality and risk management professional with extensive experience in the financial services industry. As the Director of Global Quality & Risk Management at KPMG, she oversees the firm's quality assurance initiatives and enterprise risk management strategies across international markets.
Experience Summary
Current Role
In her current role, Michelle is responsible for developing and implementing comprehensive quality control frameworks, ensuring adherence to regulatory guidelines, and driving continuous improvement in KPMG's global operations. She collaborates closely with cross-functional teams to identify and mitigate potential risks, while also championing initiatives that enhance service delivery and client satisfaction.
Career Progression
Prior to her current position, Michelle held several leadership roles within KPMG, including Associate Director of Audit Resource Management. In this capacity, she spearheaded the optimization of the firm's audit resource allocation and deployment strategies, leading to improved efficiency and enhanced client service. Before joining KPMG, Michelle served as a Senior Compliance Auditor at Kelmar Associates and a Compliance Supervisor in the Investment Operations division at Liberty Mutual Group.
Academic Background
Michelle holds a Bachelor of Science degree in Business Administration from the University of Massachusetts Amherst, where she specialized in Finance and Accounting. Her academic achievements include Dean's List recognition and active participation in various finance-related student organizations.
Areas of Expertise
- Quality assurance and risk management frameworks
- Regulatory compliance and controls implementation
- Financial services industry knowledge
- Strategic planning and operational optimization
- Cross-functional team leadership and collaboration
Professional Impact
During her tenure at KPMG, Michelle has played a pivotal role in strengthening the firm's global quality and risk management practices. She has led the implementation of innovative quality control systems, resulting in enhanced service delivery and increased client satisfaction. Additionally, her expertise in compliance and risk mitigation has contributed to KPMG's ability to navigate complex regulatory environments and maintain a robust risk management posture.
Conclusion
With her extensive background in quality assurance, risk management, and financial services, Michelle Hanson is a valuable asset to KPMG's global operations. Her strategic leadership, technical expertise, and commitment to continuous improvement have positioned her as a respected industry professional, poised to drive further success and growth for the firm.
