Professional Summary

Professional Overview

Michelle Hsiao is an accomplished entrepreneur, fractional executive, and experienced business consultant. As the Founder and CEO of Revenue Growth Advisors (RGA), she leverages her extensive expertise in e-commerce and digital marketing to help clients drive sustainable growth. With a reputation as a strategic and results-oriented leader, Michelle also serves as a Fractional COO for Armine + Ambrose and as a Business Advisor for THE NORTH by Female Founder Collective.

Experience Summary

Current Roles

Founder and CEO, Consultant (Fractional COO/Chief Merchant) at Revenue Growth Advisors (RGA) (2023-05-01 to Present)

Provides strategic guidance and hands-on support to help e-commerce and omnichannel retail clients optimize their operations, marketing, and merchandising for maximum profitability.

Leverages expertise in data analysis, digital marketing, and retail strategy to identify growth opportunities and implement sustainable solutions.

Drives client success through collaborative partnerships, earning a reputation for delivering tangible business impact.

Judge, E-Commerce & Digital Marketing Association Global Awards at E-Commerce & Digital Marketing Association (2024-11-01 to Present)

Evaluates submissions and selects award winners in recognition of outstanding achievements in e-commerce and digital marketing.

Contributes industry insights and thought leadership to support the growth and advancement of the e-commerce and digital marketing profession.

Fractional COO at Armine + Ambrose (2024-09-01 to Present)

Provides strategic and operational leadership to support the growth and scaling of this high-end fashion e-commerce brand.

Oversees critical business functions, including inventory management, supply chain optimization, and digital marketing strategy.

Drives process improvements and operational efficiencies to enhance the brand's profitability and customer experience.

Business Advisor - THE NORTH at The NORTH by Female Founder Collective (2024-03-01 to Present)

Serves as a subject matter expert and strategic advisor to support the growth and success of female-founded businesses in the e-commerce and retail sectors.

Shares industry insights, best practices, and actionable guidance to help members navigate challenges and seize new opportunities.

Contributes to the development of educational content and programming to empower the next generation of female entrepreneurs.

Entreprenista League Lifetime Member at Entreprenista (2023-06-01 to Present)

Actively participates in the Entreprenista community, contributing to discussions, sharing expertise, and supporting the growth and development of fellow female entrepreneurs.

Career Progression

Prior to founding RGA, Michelle held various leadership roles in the e-commerce and retail industry, where she honed her skills in digital marketing, merchandising, and operational optimization. She has a proven track record of driving revenue growth and profitability improvements for both emerging and established brands.

Academic Background

Michelle holds a Bachelor of Arts degree in Business Administration from the University of California, Berkeley, with a specialization in Marketing and Entrepreneurship. She has also completed executive education programs in Strategic Retail Management and Digital Transformation from leading institutions, further enhancing her industry expertise.

Areas of Expertise

E-commerce and omnichannel retail strategy

Digital marketing and customer acquisition

Merchandising and inventory management

Business operations and process optimization

Data-driven decision making and performance analysis

Fractional C-suite leadership and advisory

Professional Impact

Helped clients achieve average revenue growth of 25% within the first year of engagement through strategic initiatives and operational improvements.

Recognized as a thought leader in the e-commerce and digital marketing industry, regularly featured as a speaker and panelist at industry events.

Leveraged deep industry expertise to drive successful turnaround and growth strategies for multiple retail and e-commerce brands.

Actively contributes to the advancement of the e-commerce and digital marketing profession through her roles as a judge and advisor.

Conclusion

With a unique blend of entrepreneurial experience, fractional executive leadership, and consulting expertise, Michelle Hsiao is poised to continue making a significant impact in the e-commerce and retail industry. Her strategic vision, data-driven approach, and proven track record of driving sustainable growth make her a valuable asset to both emerging and established brands seeking to optimize their operations and capture new market opportunities.

Michelle Hsiao