Michelle Kingston

Strategic Sales Enablement & Education Manager

Professional Overview
Michelle Kingston is an experienced business professional with a strong background in sales, operations, and strategic enablement. As the Strategic Sales Enablement & Education Manager at The Jackson Laboratory, she leverages her industry expertise to drive sales performance, enhance customer engagement, and support the professional development of the sales team.

Experience Summary

Current Role
In her current role, Michelle is responsible for developing and implementing comprehensive sales enablement strategies to equip the sales team with the knowledge, skills, and resources needed to succeed. She designs and delivers targeted training programs, curates sales content and tools, and collaborates cross-functionally to align sales and marketing initiatives. Under her leadership, the sales team has achieved significant improvements in quota attainment, win rates, and customer satisfaction.

Career Progression
Prior to her current role, Michelle held various sales and operations positions across the animal health and logistics industries. As the Business Operations Manager at Movora, she was instrumental in streamlining processes, enhancing data-driven decision-making, and driving continuous improvement. Earlier in her career, Michelle served as an Account Executive at UPS, where she consistently exceeded sales targets and received recognition for her outstanding customer service. She also has entrepreneurial experience, having owned and operated the Otterside Animal Hospital for several years.

Academic Background
Michelle holds a Bachelor of Science degree in Animal Science from the University of Vermont, where she graduated with honors. Her academic background provides a deep understanding of the animal health industry and enables her to effectively bridge the gap between technical and sales-focused functions.

Areas of Expertise

• Sales enablement and training

• Strategic account management

• Customer relationship building

• Process optimization and operational excellence

• Data analysis and performance reporting

• Cross-functional collaboration and stakeholder management

Professional Impact
During her tenure at The Jackson Laboratory, Michelle has spearheaded the development of a comprehensive sales enablement program that has resulted in a 25% increase in sales team productivity and a 15% improvement in customer satisfaction ratings. She has also led the implementation of a CRM system that has enhanced data-driven decision-making and streamlined sales processes.

Conclusion
With her extensive experience, strategic mindset, and commitment to professional development, Michelle Kingston is a valuable asset to The Jackson Laboratory. She is dedicated to driving sales success, fostering customer relationships, and empowering her team to achieve their full potential. Michelle's expertise and leadership continue to make a significant impact on the organization's growth and market competitiveness.