Professional Summary
Professional Overview
Michelle Serna is a seasoned Human Resources professional with over 12 years of experience in diverse industries. As the current Human Resources Director at Reyes Group Ltd, she leads a team of HR specialists, driving strategic initiatives that optimize workforce management and foster a positive, inclusive work culture.
Experience Summary
Current Role
As the Human Resources Director at Reyes Group Ltd, Michelle is responsible for overseeing all aspects of human resource management, including talent acquisition, employee relations, performance management, and compliance. She has implemented innovative HR programs that have led to a 15% reduction in employee turnover and a 20% increase in employee satisfaction scores within the organization.
Career Progression
Prior to her current role, Michelle served as a Human Resource Representative at United States Steel Corporation, where she played a key role in streamlining HR processes and improving employee engagement. Before that, she held the positions of Human Resources Generalist and Human Resources Specialist at South Suburban College, where she gained extensive experience in managing HR operations and supporting organizational development initiatives.
Academic Background
Michelle holds a Bachelor's degree in Human Resource Management from Purdue University, where she graduated with honors. She is also a certified Senior Professional in Human Resources (SPHR) and a member of the Society for Human Resource Management (SHRM).
Areas of Expertise
- Strategic human resource management
- Talent acquisition and employee development
- Organizational design and change management
- Compliance and risk management
- Employee relations and conflict resolution
- Performance management and analytics
Professional Impact
During her tenure at Reyes Group Ltd, Michelle has led the implementation of a comprehensive employee wellness program that has contributed to a 10% reduction in healthcare costs and a 12% increase in employee productivity. She has also spearheaded the development of a robust succession planning framework, ensuring a seamless transfer of institutional knowledge and enabling the organization to navigate leadership transitions effectively.
Conclusion
With her extensive HR expertise, strategic mindset, and commitment to fostering a positive work environment, Michelle Serna is poised to continue driving transformative changes that enhance organizational performance and employee well-being at Reyes Group Ltd.
