Professional Summary
Professional Overview
Michelle Thorson is an experienced Patient Finance Manager with a strong background in hospital financial services. She is currently responsible for overseeing the patient financial operations at Rusk County Memorial Hospital, where she has successfully streamlined processes and improved financial outcomes.
Experience Summary
Current Role
As the Patient Finance Manager at Rusk County Memorial Hospital, Michelle is responsible for managing the entire patient financial services department. Her key duties include developing and implementing patient billing and collection strategies, ensuring compliance with relevant regulations, and optimizing financial workflows to enhance the patient experience. Under her leadership, the department has achieved significant improvements in revenue cycle management, resulting in increased cash flow and reduced accounts receivable.
Career Progression
Prior to her current role, Michelle served as the Director of Patient Financial Services at Dir, where she led a team of financial specialists and oversaw all aspects of the revenue cycle. During her tenure, she implemented innovative technologies and data-driven strategies to enhance operational efficiency and improve financial performance. Michelle's ability to drive process improvements and foster a collaborative team environment has been instrumental in her career success.
Academic Background
Michelle holds a Bachelor's degree in Accounting from the University of Wisconsin-Eau Claire, where she graduated with honors. Her educational background has provided her with a strong foundation in financial management and healthcare industry best practices.
Areas of Expertise
- Patient financial services management
- Revenue cycle optimization
- Regulatory compliance and reporting
- Financial data analysis and reporting
- Team leadership and staff development
Professional Impact
Throughout her career, Michelle has demonstrated a deep commitment to improving financial outcomes and enhancing the patient experience. She has spearheaded numerous initiatives to streamline billing and collection processes, resulting in increased patient satisfaction and reduced accounts receivable. Michelle's expertise in leveraging technology and data-driven decision-making has made her a valuable asset to the organizations she has served.
Conclusion
With her extensive experience in patient financial services and a proven track record of success, Michelle Thorson is well-positioned to continue contributing to the financial stability and operational excellence of healthcare organizations. Her strategic leadership, analytical skills, and commitment to patient-centered care make her a valuable addition to any healthcare team.
