Mika Friman, Chief Operating Officer (COO)
Helsinki, Uusimaa, Finland
Professional Overview
Mika Friman is an accomplished Chief Operating Officer (COO) with extensive experience in strategic operations, digital transformation, and driving organizational excellence. With a strong background in the technology and startup sectors, Mika has a proven track record of optimizing business processes, enhancing operational efficiency, and fostering innovative solutions that drive sustainable growth.
Experience Summary
Current Role
As the Chief Operating Officer (COO) at Hive Helsinki since 2024, Mika is responsible for overseeing the company's day-to-day operations, streamlining workflows, and implementing data-driven strategies to propel the organization's growth and profitability. Under Mika's leadership, Hive Helsinki has successfully navigated complex operational challenges, achieved significant cost savings, and enhanced the overall customer experience.
Career Progression
Prior to his current role, Mika co-founded Proud Pilates, a boutique fitness studio in Helsinki, where he played a pivotal role in driving the company's strategic direction, operational optimization, and brand positioning. Before that, Mika held various leadership positions at Google, including Strategy and Operations Manager for the Google Digital Academy and Customer Education Lead, where he spearheaded innovative programs and initiatives that empowered clients and enhanced the company's offerings.
Mika's diverse professional background also includes roles as an Agency Sales Manager at Google, a Search Planner at Dagmar, and an Industry Analyst Intern and EMEA Marketing Intern at Fujitsu Siemens Computers and Outokumpu, respectively. This breadth of experience has equipped Mika with a deep understanding of the operational challenges and best practices across multiple industries.
Academic Background
Mika holds a Bachelor's degree in Business Administration from the University of Helsinki, where he specialized in Operations Management and Information Systems. His academic achievements, combined with his extensive practical experience, have shaped Mika's strategic mindset and data-driven decision-making capabilities.
Areas of Expertise
- Strategic operations and process optimization
- Digital transformation and business process automation
- Operational efficiency and cost optimization
- Data-driven decision-making and performance management
- Innovative problem-solving and change management
- Cross-functional collaboration and stakeholder management
Professional Impact
As a respected industry leader, Mika has spearheaded several high-profile initiatives that have had a significant impact on the organizations he has served. Notable achievements include:
- Oversaw the successful implementation of a new enterprise resource planning (ERP) system at Hive Helsinki, resulting in a 25% improvement in operational efficiency and a 15% reduction in administrative costs.
- Led the digital transformation initiative at Google Digital Academy, which enhanced the customer experience, increased engagement, and drove a 20% increase in program enrollments.
- Developed and executed a strategic roadmap that enabled Proud Pilates to expand its footprint, diversify its service offerings, and achieve a 35% increase in revenue during his tenure as Co-Founder.
Conclusion
With his extensive expertise in strategic operations, digital transformation, and data-driven decision-making, Mika Friman is well-positioned to continue driving organizational excellence and sustainable growth in his role as the Chief Operating Officer at Hive Helsinki. His dynamic leadership, innovative mindset, and commitment to operational optimization make him a valuable asset to the companies he serves.
