Mike Borelli

Strategic Enterprise Account Executive

Professional Overview

Mike Borelli is a seasoned Strategic Enterprise Account Executive with over a decade of experience driving transformational growth for leading technology companies. He specializes in complex enterprise sales, strategic account management, and delivering innovative solutions that address the unique needs of global organizations.

Experience Summary

Current Role

As a Strategic Enterprise Account Executive at PagerDuty, Mike is responsible for identifying and cultivating high-value enterprise opportunities, as well as managing strategic customer relationships. He leverages his deep industry expertise and consultative approach to help enterprise clients leverage PagerDuty's cutting-edge incident response and digital operations management platform to improve business resilience, enhance operational efficiency, and drive digital transformation.

Career Progression

Prior to PagerDuty, Mike held senior enterprise sales roles at leading technology firms, including Uniphore, Replicant, Celonis, and insightsoftware. In these positions, he consistently exceeded revenue targets, secured multi-year, high-value contracts, and expanded the company's footprint within key strategic accounts. Mike's ability to understand complex business challenges and deliver tailored solutions has earned him a reputation as a trusted advisor to C-suite executives.

Academic Background

Mike holds a Bachelor of Science in Business Administration from the University of Southern California, where he graduated with honors.

Areas of Expertise

• Enterprise sales strategy and execution

• Strategic account management and customer success

• Consultative solution selling

• Contract negotiation and deal structuring

• Industry expertise in technology, SaaS, and AI/ML

Professional Impact

Throughout his career, Mike has spearheaded numerous high-profile initiatives that have driven significant business impact for his employer organizations and their clients. Notable achievements include:

• Securing a $5 million, 3-year contract with a Fortune 100 financial services firm, resulting in 35% year-over-year revenue growth for the company

• Leading a cross-functional team that implemented a mission-critical AI-powered customer service platform for a global telecommunications provider, resulting in a 25% reduction in average call resolution time

• Expanding Celonis' footprint within a major industrial conglomerate by 200%, leveraging the company's process mining and execution management solutions

Conclusion

With his proven track record of success, deep industry expertise, and unwavering commitment to client success, Mike is poised to continue making a significant impact as a Strategic Enterprise Account Executive at PagerDuty. He is dedicated to driving transformative outcomes for his clients and contributing to the long-term growth and success of the organizations he serves.