MD

Mike Durand

Account Executive

Mike Durand - Account Executive at CentralSquare Technologies



Profile Overview


  • Name: Mike Durand

  • Current Position: Account Executive at CentralSquare Technologies

  • Location: Cary, NC


  • Connections: 500+ on LinkedIn


Professional Experience


  • Current Role: As an Account Executive at CentralSquare Technologies, Mike Durand is excited about moving into sales, responsible for partnering and building relationships with new customers and clients. His role involves assisting clients and ensuring smooth operations and effective training. He has held this position since November 2020.

  • Previous Roles:

  • Presales Solutions Architect at CentralSquare Technologies (April 2019 - October 2020)

  • Professional Services Training Manager at CentralSquare Technologies (September 2018 - April 2019)


Key Responsibilities


  • Sales and Relationship Building: Mike focuses on partnering with new customers and building strong relationships, aiming to understand and fulfil their needs.

  • Operational Leadership: Previously led the professional services training team, focusing on upskilling team members and managing day-to-day operations.

  • Technical and Presales Expertise: As a Presales Solutions Architect, he provided technical solutions to clients, supporting sales efforts with his expertise.


Professional Achievements


  • Leadership in Training: Successfully led a training department of 25 individuals, emphasizing professional development and team efficiency.

  • Sales Transition: Seamlessly transitioned from a technical training role to a sales-focused position, demonstrating versatility and adaptability.

  • Client Relationship Management: Proven track record in building and maintaining strong client relationships, critical for driving sales and ensuring customer satisfaction.


Education and Background


  • Experience: Accumulated significant experience in technical support, sales, and professional services within CentralSquare Technologies.


Actionable Insights


  • Sales Strategy: Leverage Mike Durand's extensive experience in both technical and sales roles to address specific client needs and pain points. His background in training and presales solutions suggests a deep understanding of technical products and services, making him a valuable resource for clients who require detailed product knowledge.

  • Relationship Focus: Emphasize relationship-building strategies in sales discussions, as this is a key part of Mike Durand's expertise. Highlight ways to enhance client interactions and long-term partnerships.

  • Professional Development: Recognize Mike’s strong background in professional services training. This can be a selling point for clients looking for comprehensive training and support services as part of their purchase.


This detailed profiling of Mike Durand, focusing on his current role, professional experience, key responsibilities, and actionable insights, aims to provide a comprehensive understanding for effective engagement and relationship development.