Professional Summary

Professional Overview

Mike Hincks is an accomplished IT leader with extensive experience in driving digital transformation and optimizing technology infrastructure to support business growth. As the Director of IT at Pattern®, he is responsible for overseeing the company's information technology strategy, operations, and security initiatives.

Experience Summary

Current Role

In his current role as Director of IT at Pattern®, Mike is responsible for leading the IT team, aligning technology solutions with the company's business objectives, and ensuring the seamless delivery of mission-critical IT services. He has spearheaded the implementation of cloud-based infrastructure, streamlined IT processes, and fostered a culture of continuous improvement and innovation.

Career Progression

Prior to joining Pattern®, Mike held a diverse range of IT leadership positions, including serving as the Director of IT at 911IT, VP of Engineering at Entrata, and Senior Director of IT at Podium. He has a proven track record of driving operational efficiency, enhancing cybersecurity posture, and delivering exceptional customer service. Mike's ability to bridge the gap between technology and business has enabled him to make significant contributions to the organizations he has served.

Academic Background

Mike holds a Bachelor of Science degree in Computer Science from the University of Utah, where he graduated with honors. He has also completed various industry certifications, including ITIL, CISSP, and PMP, demonstrating his commitment to ongoing professional development and staying up-to-date with the latest industry trends and best practices.

Areas of Expertise

• IT strategy and roadmap development

• Cloud infrastructure and migration

• Cybersecurity and risk management

• IT operations and process optimization

• Cross-functional collaboration and change management

• Talent development and team leadership

Professional Impact

Throughout his career, Mike has been instrumental in driving digital transformation, improving operational efficiency, and enhancing the overall technology capabilities of the organizations he has served. His ability to align IT initiatives with business goals has enabled his teams to deliver measurable impact, such as reducing IT infrastructure costs by 20%, improving system uptime by 15%, and enhancing customer satisfaction through the implementation of self-service portals.

Conclusion

With his extensive experience, technical expertise, and strong leadership skills, Mike Hincks is well-positioned to continue driving innovation and success in his role as the Director of IT at Pattern®. He is committed to leveraging technology to enable business growth and maintain a competitive edge in the industry.