Professional Summary
Professional Overview
Mike Malcom is an experienced Wholesale Parts Salesperson at the Carl Black Automotive Group in Duluth, Georgia. With a strong background in the automotive industry, he specializes in providing exceptional customer service and delivering high-quality parts solutions to meet the diverse needs of his clients.
Experience Summary
Current Role
As a Wholesale Parts Salesperson, Mike is responsible for managing the sales and distribution of automotive parts to a wide range of customers, including local repair shops, dealerships, and fleet operators. He leverages his deep product knowledge and industry expertise to identify the most suitable parts for each client's specific requirements, ensuring efficient and cost-effective solutions. In his role, Mike has consistently exceeded sales targets and maintained a high level of customer satisfaction, contributing to the overall success of the Carl Black Automotive Group.
Career Progression
Prior to his current position, Mike worked as a Part Consultant and Outside Sales Specialist at the Carl Black Automotive Group, where he honed his skills in customer service, parts identification, and relationship building. He started his career in the automotive industry as a Sales Associate at Mall of Georgia Ford and AutoNation Toyota Mall of Georgia, gaining valuable experience in sales and customer interaction.
Academic Background
Mike holds a high school diploma, which provides a solid foundation for his career in the automotive industry.
Areas of Expertise
- Automotive parts identification and selection
- Wholesale sales and distribution
- Customer service and relationship management
- Inventory management and order fulfillment
- Problem-solving and troubleshooting
- Effective communication and collaboration
Professional Impact
Throughout his career, Mike has consistently demonstrated his ability to exceed sales targets and maintain strong customer relationships. He has played a key role in expanding the Carl Black Automotive Group's client base and ensuring the timely delivery of high-quality parts to meet the diverse needs of their customers.
Conclusion
With his extensive experience in the automotive industry, strong product knowledge, and exceptional customer service skills, Mike Malcom is well-positioned to continue driving success for the Carl Black Automotive Group. As he progresses in his career, he remains committed to finding innovative solutions and building lasting partnerships with his clients.
