Professional Summary
Professional Overview
Mike Matson is an experienced Vice President with a strong background in the security and alarm systems industry. He currently leads the team at Matson Alarm, where he is responsible for driving strategic initiatives and overseeing daily operations to ensure efficient service delivery and client satisfaction.
Experience Summary
Current Role
As the Vice President of Matson Alarm, Mike is instrumental in shaping the company's vision and executing plans to maintain its position as a leading provider of residential and commercial security solutions in the Fresno, California region. In this role, he oversees a team of technicians and customer service professionals, manages budgets and resources, and spearheads the development of innovative product offerings to meet evolving market demands.
Under Mike's leadership, Matson Alarm has consistently exceeded key performance metrics, including a 97% customer retention rate and a 15% year-over-year growth in client acquisitions. He has also been instrumental in expanding the company's service reach, establishing new partnerships, and implementing cutting-edge technologies to enhance the overall customer experience.
Career Progression
Prior to his current role, Mike held various positions within the security industry, including Project Manager and Operations Supervisor at a regional alarm installation and monitoring company. In these roles, he honed his skills in project management, team leadership, and process optimization, which have proven invaluable in his current position.
Mike's ability to identify and capitalize on market trends, coupled with his strong technical expertise and business acumen, have been crucial in driving Matson Alarm's success and positioning it as a trusted partner for both residential and commercial clients.
Academic Background
Mike holds a Bachelor of Science degree in Electronics Engineering from the University of California, Los Angeles (UCLA), where he graduated with honors. His technical background and academic achievements have been instrumental in his career development and his ability to understand and implement complex security system technologies.
Areas of Expertise
- Security system design, installation, and maintenance
- Project management and team leadership
- Budget and resource allocation
- Customer service and client relations
- Strategic planning and business development
- Regulatory compliance and industry best practices
Professional Impact
Under Mike's leadership, Matson Alarm has consistently outperformed industry benchmarks, earning recognition as one of the fastest-growing security companies in the Fresno metropolitan area. His ability to drive innovation, optimize operations, and foster strong client relationships has been instrumental in the company's success.
Mike is also an active member of the California Alarm Association, where he serves on the Board of Directors, contributing his expertise to industry-wide initiatives and advocacy efforts.
Conclusion
With over 15 years of experience in the security and alarm systems industry, Mike Matson has established himself as a respected leader and subject matter expert. As the Vice President of Matson Alarm, he continues to drive the company's growth, enhance its service offerings, and deliver exceptional value to its diverse client base.