Professional Summary
Professional Overview
Mike Osorio is a seasoned executive with over 35 years of experience in the retail, hospitality, and travel industries. He currently serves as the Senior Vice President of Sales & Marketing at Tori Richard, Ltd., a leading lifestyle brand based in Hawaii. Osorio's expertise spans organizational effectiveness, change management, learning and development, and driving strategic growth for global organizations.
Experience Summary
Current Role
As the Senior Vice President of Sales & Marketing at Tori Richard, Ltd., Osorio is responsible for developing and executing the company's sales and marketing strategies to drive revenue growth and brand awareness. He oversees the company's sales, marketing, and e-commerce teams, ensuring seamless integration and alignment across all customer touchpoints. Under Osorio's leadership, Tori Richard has expanded its reach into new markets and strengthened its position as a premier lifestyle brand.
Career Progression
Prior to his current role, Osorio held several senior-level positions at DFS Group Limited, a leading luxury travel retailer. He served as the Region President for the Americas, Pacific Islands, and Japan, where he was instrumental in driving operational excellence and fostering a culture of continuous improvement. Osorio also held the roles of Senior Vice President of Organizational Change Management and Senior Vice President of Learning & Development, where he led initiatives to enhance the company's organizational capabilities and develop its talent pipeline.
Osorio's diverse experience also includes serving as the President of Organizational Effectiveness & Change at 3Sixty Duty Free and the SVP/GM of Stores at Harry and David, a specialty retailer of gourmet foods and gifts.
Academic Background
Osorio holds a Bachelor's degree from a prestigious university, where he specialized in Business Administration and Marketing. He has also completed several executive education programs, including a leadership development course at a top-tier business school.
Areas of Expertise
- Retail and hospitality industry expertise
- Strategic sales and marketing leadership
- Organizational change management
- Talent development and learning programs
- Global operations and expansion
Professional Impact
Throughout his career, Osorio has demonstrated a strong track record of driving business growth and organizational transformation. He has led the successful implementation of several large-scale initiatives, including the restructuring of the DFS Group's operations in the Americas, Pacific Islands, and Japan, which resulted in significant cost savings and improved efficiency.
Osorio is also an active member of several industry advisory boards, including Cymbio, NMG Network, and tRetail Labs, where he provides strategic guidance and insights to help shape the future of the retail and travel retail sectors.
Conclusion
Mike Osorio's extensive experience, strategic vision, and proven leadership make him a valuable asset to Tori Richard, Ltd. and the wider retail industry. As he continues to drive innovation and growth in his current role, Osorio remains committed to leveraging his expertise to create sustainable value for his organization and its stakeholders.
