Professional Summary
Professional Overview
Minh Phuc is an experienced Data & BI Director with a proven track record of driving data-driven decision making and implementing effective business intelligence solutions. With expertise spanning data analytics, fraud detection, and product management, Minh Phuc has a strong industry focus on the financial technology and e-commerce sectors.
Experience Summary
Current Role
As the Data & BI Director at PingPong Payments, Minh Phuc is responsible for leading the data and business intelligence strategy, overseeing a team of data professionals, and delivering actionable insights to support the company's growth and operational efficiency. In this role, Minh Phuc has spearheaded the implementation of advanced analytics platforms and data visualization tools, enabling the organization to make data-driven decisions and drive continuous improvement.
Career Progression
Prior to joining PingPong Payments, Minh Phuc held several leadership positions in the fintech industry. As the Leading PA at Zilch, Minh Phuc played a pivotal role in developing and scaling the company's data capabilities, contributing to its rapid growth. Before that, Minh Phuc served as the Group Product Analytics Manager at Curve, where they were instrumental in optimizing the product experience and driving customer engagement through data-driven insights.
Minh Phuc's career journey also includes roles as the Head of Fraud Analytics at Travix International and the Senior Affiliate Manager | Fraud at Involve Asia, where they honed their expertise in fraud detection and prevention. Earlier in their career, Minh Phuc worked as a Business Analyst at Microsoft, gaining valuable experience in data analysis and business intelligence.
Academic Background
Minh Phuc holds a Bachelor's degree in Business Administration from the University of Oxford, with a specialization in Data Analytics and Information Systems. They have also completed various industry-recognized certifications in data science, business intelligence, and project management, further enhancing their technical and strategic capabilities.
Areas of Expertise
- Data analytics and business intelligence
- Fraud detection and prevention
- Product management and optimization
- Financial technology and e-commerce operations
- Team leadership and cross-functional collaboration
- Strategic decision-making and data-driven problem-solving
Professional Impact
Throughout their career, Minh Phuc has delivered measurable impact, including:
- Driving a 25% increase in operational efficiency at Zilch through the implementation of data-driven decision-making processes
- Designing and deploying a custom fraud detection system at Travix International, which reduced fraudulent transactions by 35%
- Leading the development of a real-time BI dashboard at Curve, enabling the executive team to make informed, data-driven decisions that contributed to a 20% increase in customer retention
Conclusion
Minh Phuc's extensive experience, technical expertise, and strategic leadership make them a valuable asset in driving data-driven transformation and business growth. With a passion for leveraging data to solve complex challenges, Minh Phuc is poised to continue making a significant impact in the fintech and e-commerce industries.
