Professional Overview
Misha Espejo is a seasoned Quality Assurance Specialist, Data Analyst, and Lean Six Sigma professional currently based in NCR, Philippines. With a strong background in quality assurance and data analysis, Misha excels in driving process improvements and data-driven decision making. The key expertise areas include quality assurance, data analysis, and Lean Six Sigma, with a focus on the IT and outsourcing industries.
Experience Summary
Current Role
Misha Espejo is currently serving as a Quality Assurance Specialist, Data Analyst, and Lean Six Sigma at Cognizant, a role held since January 2022. The key responsibilities include ensuring the quality of processes, analyzing data to drive business decisions, and implementing process improvements using Lean Six Sigma methodologies. Although specific achievements in this role are not detailed, Misha's expertise in quality assurance, data analysis, and process improvement is expected to contribute significantly to the company's operational efficiency and effectiveness.
Career Progression
Misha's career in quality assurance began at TELUS International in 2015, where the role involved ensuring the quality of services delivered to clients. After six years of service, Misha moved to cxLoyalty, continuing in a similar capacity before joining Cognizant in 2022. This progression showcases growth and a deepening of skills in quality assurance and data analysis.
Academic Background
Misha holds a Bachelor of Science in Business Administration and Management, General, from the Philippine Women's University. Additionally, there is an ongoing or completed education in Data Analysis from Eskwelabs, further solidifying skills in data analysis.
Areas of Expertise
- Industry-specific skills: Quality assurance and data analysis within the IT and outsourcing sectors.
- Technical competencies: Proficiency in data analysis tools and Lean Six Sigma methodologies.
- Leadership and management capabilities: Although not explicitly stated, Misha's roles suggest the ability to lead or contribute to teams focused on quality and process improvement.
Professional Impact
While specific projects, initiatives, or measurable achievements are not detailed, Misha's work in quality assurance and data analysis is expected to have a positive impact on operational efficiency, client satisfaction, and business growth in the organizations served.
Conclusion
Misha Espejo's professional trajectory illustrates a dedicated and skilled professional in the fields of quality assurance, data analysis, and process improvement. With a current focus on leveraging these skills at Cognizant, Misha's value proposition lies in the ability to drive quality, analyze data for informed decisions, and implement improvements that contribute to business success.
