Mohan Ramsood
Vice President of IT and Business Process Management
Professional Overview
Mohan Ramsood is an experienced information technology and business process management executive with a proven track record of driving digital transformation and operational efficiency across the retail and luxury goods industries. As the Vice President of IT and Business Process Management at J.McLaughlin, he is responsible for overseeing the company's technology infrastructure, enterprise applications, and process optimization initiatives.
Experience Summary
Current Role
As the Vice President of IT and Business Process Management at J.McLaughlin since February 2021, Mohan is responsible for aligning the company's technology strategy with its overall business objectives. He leads a team of IT professionals to ensure the seamless integration and optimization of mission-critical systems, such as ERP, CRM, and supply chain management platforms. Under his leadership, the IT department has enhanced operational agility, improved data-driven decision-making, and delivered innovative solutions to enhance the customer experience.
Career Progression
Prior to his current role, Mohan served as the Director of IT and Business Process Management at J.McLaughlin, where he spearheaded the implementation of a robust data analytics platform and automated numerous business processes to drive operational efficiency. Before joining J.McLaughlin, Mohan held IT leadership positions at prestigious luxury brands, including Christian Louboutin and Fendi, where he played a pivotal role in modernizing their technology infrastructure and streamlining global business operations.
Mohan's career journey began as an Application Developer at JDA Software, where he honed his technical expertise in enterprise software solutions. He then transitioned into roles at LVMH and Louis Vuitton, where he leveraged his financial and supply chain management skills to optimize the performance of critical business applications.
Academic Background
Mohan holds a Bachelor's degree in Computer Science from the University of Texas at Austin, where he graduated with honors.
Areas of Expertise
- IT strategy and digital transformation
- Enterprise application management and integration
- Business process optimization and automation
- Data analytics and business intelligence
- Retail and luxury goods industry experience
- Cross-functional team leadership and change management
Professional Impact
Under Mohan's leadership, J.McLaughlin has achieved significant improvements in operational efficiency, data-driven decision-making, and customer satisfaction. He has spearheaded the implementation of a cloud-based ERP system, which has enabled real-time visibility into key business metrics and streamlined financial reporting. Additionally, Mohan has overseen the development of a custom-built CRM platform that has enhanced the company's ability to deliver personalized experiences to its clientele.
Conclusion
Mohan Ramsood is a seasoned IT and business process management executive with a proven track record of driving digital transformation and operational excellence in the retail and luxury goods industries. His breadth of experience, combined with his strategic vision and leadership capabilities, make him a valuable asset to J.McLaughlin as the company navigates the evolving technology landscape and strives to deliver exceptional customer experiences.
