Professional Overview
Mohannad HIDMI is a seasoned professional currently serving as a Senior CX Customer Success Manager – SAP Mid-East North, leveraging his expertise in customer success, marketing, and strategy to drive business growth in the Middle East and North Africa region.
Experience Summary
Current Role
As a Senior CX Customer Success Manager – SAP Mid-East North at SAP, Mohannad is responsible for driving customer success and adoption of SAP solutions. Key achievements include fostering strong relationships with customers, identifying and pursuing new business opportunities, and contributing to the development of strategic marketing plans.
Career Progression
Mohannad's career trajectory spans over two decades, with notable previous roles including SAP Line Of Business Strategies Marketing Manager - Middle East North, Marketing Manager - KSA Portfolio Programs at SAP, Communication Manager Arabia Area at Tetra Pak, and Strategic Marketing Manager at Schneider Electric. Throughout his career, he has demonstrated consistent growth, taking on increasingly complex responsibilities and contributing to the success of his organizations through innovative marketing strategies and customer-centric approaches.
Academic Background
Mohannad holds an MBA in International Management from Grenoble Graduate School of Business and a BS in Marketing Management from Applied Science University. His academic background has equipped him with a solid foundation in marketing, strategy, and international business, enabling him to navigate complex global markets effectively.
Areas of Expertise
Mohannad's areas of expertise include customer success management, marketing strategy, business development, and team leadership. He possesses strong technical competencies in SAP solutions and has a deep understanding of the Middle East and North Africa market dynamics.
Professional Impact
Throughout his career, Mohannad has made significant contributions to his organizations, driving business growth, improving customer satisfaction, and developing innovative marketing strategies. While specific metrics are not available, his consistent career advancement and role expansions indicate his value to his employers and the industry at large.
Conclusion
Mohannad HIDMI's professional trajectory is marked by consistent growth, strategic vision, and a customer-centric approach. Currently focused on driving customer success in the Middle East and North Africa region, he brings a unique blend of marketing, strategy, and leadership expertise to his role. His value proposition lies in his ability to foster strong customer relationships, drive business growth, and contribute to the development of innovative marketing strategies that meet the evolving needs of the regional market.
