Professional Overview

Mona Dässman is a seasoned professional currently serving as a Service Designer at SEB Kort in Stockholm, Sweden. Her key expertise areas include service design, digital marketing, and project management, with a strong industry focus on financial services and digital channels.

Experience Summary

Current Role

Mona Dässman is currently working as a Service Designer at SEB Kort, a role she has held since January 2023. In this position, she is responsible for designing and implementing services that meet the needs of SEB Kort's customers. With her expertise in service design and digital marketing, Mona has made significant contributions to the company, although specific achievements are not available.

Career Progression

Mona Dässman has a long and varied career, with notable previous roles including Business Developer, Digital Channels at SEB Kort, Content Manager and Development, Digital Channels at SEB Kort, and Web Content Manager B2C and B2B at Eurocard. Throughout her career, Mona has demonstrated a trajectory of growth and development, taking on increasingly complex and challenging roles. Her key achievements and contributions include successful project management, digital marketing, and service design initiatives, although specific details are not available.

Academic Background

Mona Dässman has completed a Master's level course in Service Design from the Service Design College in 2023. She has also completed courses in Usability and User Experience (UX) from NFI, Digital Marknadskommunikation from Berghs School of Communication, and Integrerad marknadskommunikation from Berghs School of Communication, among others. Her academic background has equipped her with a strong foundation in service design, digital marketing, and project management.

Areas of Expertise

Mona Dässman's areas of expertise include service design, digital marketing, project management, and leadership. She has technical competencies in service design tools and methodologies, as well as digital marketing platforms and software. Mona also has leadership and management capabilities, with experience in managing teams and projects.

Professional Impact

Although specific details are not available, Mona Dässman's professional impact can be seen in her contributions to SEB Kort and other organizations. Her expertise in service design and digital marketing has likely had a significant impact on the companies she has worked for, and her leadership and management capabilities have enabled her to make a positive impact on her teams and projects.

Conclusion

In conclusion, Mona Dässman is a highly experienced and skilled professional with a strong background in service design, digital marketing, and project management. Her current role as a Service Designer at SEB Kort is a testament to her expertise and capabilities, and her career trajectory demonstrates a clear path of growth and development. As a service designer, Mona is well-equipped to make a positive impact on her organization and the financial services industry, and her value proposition lies in her ability to design and implement services that meet the needs of customers.