Professional Summary
Professional Overview
Monica Bueno is the Founder and Principal Strategist at Pivot Point Studio, a Cambridge-based strategy and design consultancy. With over 15 years of industry experience, she specializes in developing innovative solutions that drive business growth and user engagement across the healthcare technology sector.
Experience Summary
Current Role
As the Founder and Principal Strategist at Pivot Point Studio, Monica is responsible for leading the company's strategic vision and overseeing the delivery of transformative design and consulting services to clients. Under her guidance, the studio has developed a reputation for crafting impactful, user-centric solutions that address complex challenges in the healthcare technology industry.
Career Progression
Prior to launching Pivot Point Studio, Monica held several progressive leadership roles at athenahealth, where she served as the Executive Director, Director of User Experience, and Senior Manager of User Experience Design. In these positions, she played a pivotal role in shaping the company's product vision and design strategy, leading cross-functional teams to deliver award-winning user experiences.
Earlier in her career, Monica held strategy and design roles at renowned firms such as Continuum and IDEO, where she honed her expertise in design thinking, user experience, and strategic consulting.
Academic Background
Monica holds a Bachelor of Fine Arts degree from the Rhode Island School of Design, where she specialized in Industrial Design.
Areas of Expertise
- Healthcare technology strategy and innovation
- User experience design and research
- Design thinking and problem-solving
- Cross-functional team leadership and collaboration
- Strategic consulting and client management
Professional Impact
During her tenure at athenahealth, Monica led the redesign of the company's flagship electronic health record (EHR) platform, resulting in a 20% increase in user satisfaction and a 15% reduction in training time. She has also been recognized for her industry contributions, including being named a "Top 40 Under 40" leader in healthcare technology by MedTech Boston.
Conclusion
With a proven track record of driving innovation and delivering transformative solutions, Monica Bueno is a strategic leader and design expert committed to empowering healthcare organizations to achieve their goals and better serve their patients. Her extensive experience and multidisciplinary expertise position her as a valuable partner in navigating the evolving healthcare technology landscape.
