Muhamed Thottathil
Hospitality Assistant | London, England, United Kingdom
Professional Overview
Muhamed Thottathil is an experienced Hospitality Assistant with a demonstrated history of delivering exceptional customer service and operational support in the hospitality industry. With a focus on creating memorable guest experiences, Muhamed leverages his industry expertise and interpersonal skills to contribute to the success of reputable hotel and restaurant establishments.
Experience Summary
Current Roles
Hospitality Assistant, Taj Hotels (February 2022 - Present)
- Assists in various front-of-house and back-of-house operations to ensure seamless guest experiences
- Provides high-quality customer service by responding promptly to guest inquiries and addressing their needs
- Supports the hospitality team in maintaining a clean, organized, and welcoming environment
- Contributes to the implementation of safety protocols and adherence to industry standards
Hospitality Assistant, Quilon (January 2022 - Present)
- Collaborates with the hospitality team to deliver exceptional dining experiences for guests
- Assists in the preparation and presentation of food and beverage orders, ensuring quality and accuracy
- Maintains a clean and organized work environment to uphold the establishment's high standards
- Demonstrates a strong understanding of menu items, dietary requirements, and customer preferences
Career Progression
Prior to his current roles, Muhamed gained valuable experience in the hospitality industry, working as a Hospitality Intern at various renowned establishments, where he honed his customer service skills and developed a deep understanding of operational processes.
Academic Background
Muhamed holds a Bachelor's degree in Hospitality Management from the University of Surrey, where he specialized in Hotel Operations and Culinary Arts. During his studies, he participated in numerous industry-relevant projects and completed several internships, further strengthening his practical knowledge and proficiency in the field.
Areas of Expertise
- Exceptional customer service and guest relations
- Proficient in front-of-house and back-of-house operations
- Strong attention to detail and adherence to industry standards
- Effective teamwork and collaboration skills
- Adaptability to changing work environments and priorities
Professional Impact
Through his dedicated contributions at Taj Hotels and Quilon, Muhamed has consistently received positive feedback from both guests and colleagues for his reliable performance, adaptability, and ability to create positive experiences. His commitment to excellence has earned him a reputation as a valuable asset within the hospitality industry.
Conclusion
With his solid educational background, extensive industry experience, and proven track record of delivering exceptional hospitality services, Muhamed Thottathil is poised to continue making a meaningful impact in the hospitality sector. He is committed to leveraging his skills and expertise to contribute to the success of reputable organizations and enhance the overall guest experience.
