Muskan J

Business Analyst
Palo Alto, California, United States

Professional Overview

Muskan J is a highly skilled Business Analyst with a proven track record of driving business transformation and optimization through data-driven insights. With a strong background in the technology industry, she specializes in translating complex business requirements into innovative solutions that enhance operational efficiency and drive strategic decision-making.

Experience Summary

Current Role

Business Analyst, Turing (2024-10-01 to Present)

Collaborates cross-functionally with stakeholders to identify and prioritize business requirements, assess feasibility, and align solutions with organizational goals

Develops comprehensive process documentation, user stories, and functional specifications to guide the development of new products and features

Leverages data analysis and visualization techniques to uncover critical insights, trends, and opportunities for process improvement

Serves as a subject matter expert, providing technical guidance and training to end-users to ensure seamless adoption of new systems and workflows

Career Progression

Product Consultant, Amoga (2024-07-01 to 2024-09-01)

Provided expert product consultation and support to clients, ensuring successful implementation and adoption of software solutions

Collaborated with cross-functional teams to gather requirements, troubleshoot issues, and develop tailored product enhancements

Trainee Engineer, ConsultAdd Inc (2023-03-01 to 2024-06-01)

Participated in the design, development, and testing of software applications, gaining valuable experience in the full software development lifecycle

Worked closely with business analysts and project managers to translate user requirements into technical specifications

MTE, ConsultAdd Inc (2022-09-01 to 2023-02-01)

Supported the implementation and maintenance of enterprise-level software systems, ensuring seamless operations and user satisfaction

Academic Background

Muskan holds a Bachelor of Engineering degree in Computer Science from the University of California, Berkeley, where she graduated with distinction and was recognized for her academic excellence.

Areas of Expertise

Business process analysis and optimization

Requirement gathering and documentation

Data analysis and visualization

Stakeholder management and collaboration

Agile software development methodologies

Familiarity with various enterprise software solutions

Professional Impact

Spearheaded the implementation of a new customer relationship management (CRM) system, resulting in a 25% increase in lead conversion rates and improved sales pipeline visibility

Developed comprehensive process documentation and training materials that enabled a smooth transition to a cloud-based document management system, leading to a 30% reduction in time spent on manual file retrieval

Collaborated with cross-functional teams to design and deploy a business intelligence dashboard, providing executives with real-time insights that informed strategic decision-making and improved operational performance

Conclusion

Muskan J is a versatile and results-oriented Business Analyst with a proven ability to drive business transformation and optimization through innovative technology solutions. Her strong technical expertise, combined with her keen business acumen and collaborative approach, make her a valuable asset in any organization seeking to enhance operational efficiency and achieve strategic objectives.