Professional Summary
Professional Overview
Nancy Amezcua is a dedicated Senior Patient Support Associate at Koda Health, where she leverages her extensive experience in healthcare and social services to provide exceptional patient care and support. With a strong background in care navigation, program coordination, and patient advocacy, she has developed a diverse skill set focused on improving health outcomes and enhancing the patient experience.
Experience Summary
Current Role
As a Senior Patient Support Associate at Koda Health, Nancy is responsible for coordinating and delivering comprehensive patient support services. She serves as a trusted liaison between patients, healthcare providers, and community resources, ensuring seamless communication and facilitating access to necessary care and assistance. Nancy's exceptional interpersonal skills, empathy, and problem-solving abilities enable her to navigate complex healthcare systems and advocate for her clients' best interests.
Career Progression
Prior to her current role, Nancy gained valuable experience as a Care Navigator at Koda Health, where she played a pivotal role in guiding patients through the healthcare system and connecting them with appropriate resources. She also held the position of Program Coordinator at United Way, where she coordinated and implemented community-based initiatives aimed at addressing social determinants of health. Additionally, Nancy has gained hands-on experience in the healthcare field through her roles as a Caregiver at Health at Home Instead and as a Health Scholar at COPE Health Scholars.
Academic Background
Nancy holds a Bachelor of Science degree from the University of California, Riverside, where she pursued a comprehensive education in the health sciences, with a focus on preparing for a future career as a physician. Her academic achievements and her passion for healthcare have laid a strong foundation for her professional development in the patient support and advocacy domain.
Areas of Expertise
- Patient advocacy and care coordination
- Healthcare system navigation and resource facilitation
- Effective communication and interpersonal skills
- Empathy and compassion in patient-centered care
- Community program development and implementation
- Collaboration with healthcare providers and social service agencies
Professional Impact
Through her dedicated work at Koda Health, Nancy has made a significant impact on the lives of her patients. She has consistently demonstrated her ability to navigate complex healthcare systems, identify and address barriers to care, and connect patients with the resources they need to achieve optimal health outcomes. Her exceptional problem-solving skills and her unwavering commitment to patient well-being have earned her the trust and respect of both her clients and her colleagues.
Conclusion
Nancy Amezcua's diverse experience, coupled with her deep commitment to patient care and advocacy, position her as a valuable asset in the healthcare industry. As she continues to grow in her role as a Senior Patient Support Associate at Koda Health, she remains focused on making a meaningful difference in the lives of her patients and contributing to the overall improvement of healthcare delivery.
