Navdeep Singh

Director, SaaS Technology & Operations
Chandigarh, Chandigarh, India

Professional Overview

Navdeep Singh is an accomplished technology leader with over 8 years of experience driving innovation and operational excellence in the SaaS industry. As the Director of SaaS Technology & Operations at Maropost, he oversees the strategic direction and day-to-day management of the company's critical technology infrastructure and service delivery.

Experience Summary

Current Role

As the Director of SaaS Technology & Operations at Maropost, Navdeep is responsible for leading a team of talented engineers and developers to ensure seamless platform performance, scalability, and reliability. He spearheads the implementation of cutting-edge technologies and best practices to optimize the company's cloud-based solutions, resulting in enhanced customer experiences and increased operational efficiency.

Under Navdeep's leadership, Maropost has successfully navigated complex technology challenges, scaled its infrastructure to support rapid customer growth, and maintained a 99.99% uptime for its mission-critical SaaS offerings.

Career Progression

Prior to his current role, Navdeep held progressive positions at Maropost, including Technical Program Manager and Senior Software Engineer. In these roles, he demonstrated his ability to drive cross-functional collaboration, implement agile development methodologies, and deliver high-impact technology solutions that directly contributed to the company's growth and market leadership.

Navdeep's deep understanding of SaaS operations, coupled with his strong technical expertise and leadership skills, have been instrumental in shaping Maropost's technological roadmap and positioning the company as a trusted partner for its clients.

Academic Background

Navdeep holds a Bachelor of Technology degree in Computer Science and Engineering from the National Institute of Technology, Rourkela, where he graduated with distinction.

Areas of Expertise

• SaaS platform architecture and infrastructure management

• Cloud computing and distributed systems

• Agile software development and DevOps practices

• Data analytics and business intelligence

• Talent management and team development

Professional Impact

Under Navdeep's leadership, Maropost has achieved significant milestones, including:

• Scaling the company's cloud infrastructure to support a 200% increase in customer base over the past two years

• Implementing advanced monitoring and alerting systems that have reduced customer-impacting incidents by 35%

• Driving the adoption of containerization and microservices to improve platform flexibility and deployment velocity

• Developing data-driven insights that have enabled the company to optimize resource utilization and reduce operational costs by 18%

Conclusion

Navdeep Singh is a seasoned technology executive with a proven track record of delivering transformative solutions and driving operational excellence in the SaaS industry. His strategic vision, technical expertise, and strong leadership skills make him a valuable asset to Maropost as it continues to solidify its position as a leading provider of innovative marketing automation and customer engagement platforms.