Nayara Sales

Program Manager - Vendor Experience: Education & Communication

Professional Overview

Nayara Sales is an experienced talent management professional with a proven track record of driving vendor engagement and communication initiatives. As the Program Manager - Vendor Experience: Education & Communication at Amazon, she leverages her expertise in full lifecycle recruiting, vendor management, and HR operations to enhance the onboarding and support of the company's vast network of vendors.

Experience Summary

Current Role

As the Program Manager - Vendor Experience: Education & Communication at Amazon, Nayara is responsible for developing and implementing comprehensive education and communication strategies to optimize the onboarding and support of the company's diverse vendor network. She works closely with cross-functional teams to streamline processes, drive continuous improvement, and ensure a seamless vendor experience.

Career Progression

Prior to her current role, Nayara served as a Full Lifecycle Recruiter at Amazon, where she successfully managed the end-to-end recruitment process for various business units. She also gained valuable experience as a Recruiter and Associate Recruiter for the RPO Ericsson account at Korn Ferry, as well as in HR-related roles at PSM COMPANY, MPJ Solutions, and Lopes Consultoria de Imóveis.

Throughout her career, Nayara has demonstrated a strong ability to collaborate with stakeholders, implement innovative talent management solutions, and drive positive business outcomes. Her diverse background in recruitment, vendor management, and HR operations has equipped her with a well-rounded skillset that enables her to thrive in fast-paced, dynamic environments.

Academic Background

Nayara holds a bachelor's degree in Human Resources Management from a leading university in Brazil, where she graduated with distinction. Her academic pursuits have provided her with a solid foundation in talent management, organizational development, and strategic human capital planning.

Areas of Expertise

• Vendor experience management

• Stakeholder engagement and communication

• Process optimization and continuous improvement

• Full lifecycle recruitment and talent acquisition

• HR operations and program management

• Cross-functional collaboration and team leadership

Professional Impact

At Amazon, Nayara has played a crucial role in enhancing the vendor onboarding and support experience, contributing to improved vendor satisfaction and increased operational efficiency. Her strategic approach and data-driven decision making have enabled her to spearhead various initiatives that have positively impacted the company's vendor ecosystem.

Conclusion

Nayara Sales is a versatile and dynamic talent management professional with a strong background in vendor experience management, recruitment, and HR operations. Her proven ability to drive process improvements, foster stakeholder engagement, and deliver measurable results makes her a valuable asset in her current role at Amazon. Nayara is poised to continue making a significant impact within the company and the broader industry.