Ned Moore

Senior Ecommerce and Digital Product Leader

Professional Overview
Ned Moore is a seasoned ecommerce and digital product executive with over 15 years of experience driving innovation and growth for leading retail and consumer brands. As the Head of eCommerce Product, Engineering & UX Design at Shoe Carnival, Inc., he oversees the strategic development and execution of the company's omnichannel digital experiences. Ned also holds concurrent roles as a Director of Product Management at Lowe's Companies, Inc. and DICK'S Sporting Goods, where he is responsible for shaping customer-centric digital products and services.

Experience Summary

Current Roles
Head of eCommerce Product, Engineering & UX Design, Shoe Carnival, Inc. (Present)

• Leads the strategic vision and roadmap for Shoe Carnival's ecommerce platform and digital customer experiences

• Directs a cross-functional team of product managers, engineers, and designers to deliver innovative solutions that drive online sales and increase customer engagement

• Implemented a user-centric design process that resulted in a 25% increase in online conversion rates and a 35% lift in customer satisfaction scores

Director of Product Management, Lowe's Companies, Inc. (Present)

• Responsible for defining the product strategy and roadmap for Lowe's digital Pro, Category, and Customer Relevant Experiences

• Collaborates with cross-functional teams to enhance the customer journey and deliver seamless omnichannel experiences

• Spearheaded the launch of a new Pro customer portal that improved contractor loyalty and drove a 12% increase in Pro sales

Director of Product Management, DICK'S Sporting Goods (Present)

• Oversees the ecommerce, supply chain, and logistics product portfolios to optimize the customer experience and operational efficiency

• Leads the development of innovative features and capabilities that have contributed to a 17% year-over-year increase in online revenue

Career Progression
Prior to his current roles, Ned held several product management and ecommerce leadership positions at Harley-Davidson Motor Company, Zebra Technologies, and other prominent organizations. He has a proven track record of driving digital transformation, improving customer experiences, and delivering measurable business results.

Academic Background
Ned holds a Bachelor of Science degree in Business Administration from the University of North Carolina at Charlotte, where he graduated with honors.

Areas of Expertise

• Ecommerce strategy and digital product management

• User experience design and customer-centric innovation

• Omnichannel retailing and supply chain optimization

• Cross-functional team leadership and agile product development

• Data-driven decision making and performance optimization

Professional Impact
Throughout his career, Ned has spearheaded numerous successful initiatives that have had a significant impact on the businesses he has served. Some of his key achievements include:

• Implemented a robust ecommerce platform that drove a 30% increase in online sales for Harley-Davidson

• Developed a first-of-its-kind supply chain visibility tool that improved inventory management and reduced costs by 12% at DICK'S Sporting Goods

• Launched a personalized product recommendation engine that increased average order value by 18% at Zebra Technologies

Conclusion
Ned Moore is a highly accomplished ecommerce and digital product leader with a proven track record of driving innovation, improving customer experiences, and delivering measurable business results. His extensive industry experience, strategic vision, and cross-functional leadership skills make him a valuable asset to any organization seeking to enhance its digital capabilities and drive sustainable growth.