Professional Overview
Neeraj Kapoor is a seasoned operations manager with a strong background in high-touch operations, currently serving as a High Touch Operations Manager at Cisco in Bengaluru, KA, India. His expertise spans operational management, process improvement, and team leadership, with a focus on the technology industry.
Experience Summary
Current Role
As a High Touch Operations Manager at Cisco, Neeraj is responsible for managing complex operations, leading cross-functional teams, and driving process improvements. His key achievements include enhancing operational efficiency and contributing to the growth of the organization. Neeraj's current role has a significant impact on the industry, as he plays a crucial part in delivering high-quality services to clients.
Career Progression
Neeraj's career progression is marked by notable previous roles, including High Touch Operations Analyst at Cisco, CX Intern at Cisco, Maintenance Engineer (DET) at Honda Cars India Ltd, and Production Officer (DET) at Honda Cars India Ltd. Throughout his career, Neeraj has demonstrated growth, taking on increasingly complex responsibilities and making significant contributions to his organizations. His key achievements include process improvements, team leadership, and operational management.
Academic Background
Neeraj holds a Bachelor's degree in Computer Engineering from Thapar Institute of Engineering and Technology. He also has a background in Mechatronics & Industrial Automation in Electronics Engineering from Indo Swiss Training Centre - CSIO and Electrical and Electronics Engineering from Institute of Electronics and Telecommunication Engineers.
Areas of Expertise
Neeraj's areas of expertise include:
Industry-specific skills: operations management, process improvement, and team leadership in the technology industry
Technical competencies: computer engineering, mechatronics, and industrial automation
* Leadership and management capabilities: cross-functional team leadership, operational management, and strategic planning
Professional Impact
Neeraj has made notable contributions to his organizations, including process improvements, team leadership, and operational management. His achievements have had a measurable impact on the industry, with a focus on delivering high-quality services to clients.
Conclusion
Neeraj Kapoor is a seasoned operations manager with a strong background in high-touch operations, currently focused on driving growth and improvement in the technology industry. With a proven track record of achievements and contributions, Neeraj brings significant value to his organization, leveraging his expertise in operations management, process improvement, and team leadership to deliver high-quality services and drive business growth.
