Professional Overview
Nefin Arislan is a CX Analytics Specialist based in Ankara, Turkey, with a strong background in analytics and customer experience. Currently, Nefin works at Yapı Kredi, focusing on analytics to drive business growth and improve customer satisfaction.
Experience Summary
Current Role
Nefin Arislan is currently a CX Analytics Specialist at Yapı Kredi, a position held since May 2024. Key responsibilities include analyzing customer data, developing strategies to enhance customer experience, and collaborating with cross-functional teams to implement these strategies.
Career Progression
Notable previous roles include Management Trainee and CX Analytics Assistant Specialist at Yapı Kredi, as well as internships at Çimsa, the Ministry of Foreign Affairs, Turkey, and Yapı Kredi. These roles have contributed to Nefin's career growth, providing a solid foundation in analytics, customer experience, and management.
Areas of Expertise
Nefin's expertise spans industry-specific skills in customer experience and analytics, technical competencies in data analysis, and leadership capabilities through management trainee and team collaboration roles.
Professional Impact
While specific project details are not available, Nefin's work in CX analytics is expected to contribute to improved customer satisfaction and business growth at Yapı Kredi.
Conclusion
Nefin Arislan's professional trajectory demonstrates growth from internships to specialist roles, with a current focus on CX analytics. With a strong background in data analysis and customer experience, Nefin offers value in driving business decisions through data-driven insights and strategies.
