Nelcida Rodriguez
Financial Counseling Specialist
Professional Overview
Nelcida Rodriguez is an experienced Financial Counseling Specialist with a proven track record of providing expert financial guidance and support to patients. In her current role, she leverages her deep industry expertise to help individuals and families navigate complex healthcare financial matters, ensuring they have access to the care they need.
Experience Summary
Current Role
As a Financial Counseling Specialist at Nuvance Health since 2024, Nelcida plays a pivotal role in assisting patients with understanding their insurance coverage, exploring financial assistance options, and managing medical bills. Through her empathetic and consultative approach, she helps alleviate the financial burdens often associated with healthcare, enabling patients to focus on their well-being. Nelcida's ability to navigate complex financial regulations and identify cost-saving solutions has earned her recognition as a trusted resource within the organization.
Career Progression
Prior to her current role, Nelcida gained valuable experience working as a Financial Counselor at a local hospital, where she developed a deep understanding of healthcare finance and patient advocacy. Her commitment to continuous learning and professional development has allowed her to continuously refine her skills and adapt to the evolving needs of the healthcare industry.
Academic Background
Nelcida holds a Bachelor of Science in Business Administration from the University of Connecticut, where she graduated with distinction. Her academic achievements and specialized coursework in finance, accounting, and healthcare management have provided a strong foundation for her successful career in financial counseling.
Areas of Expertise
- Healthcare financial counseling and patient advocacy
- Insurance coverage analysis and optimization
- Financial assistance program eligibility and enrollment
- Medical billing and claims resolution
- Patient education and communication
Professional Impact
Nelcida's dedication to improving patient financial well-being has led to her active involvement in several initiatives at Nuvance Health. She has played a key role in developing and implementing a comprehensive financial counseling program that has resulted in a 25% reduction in uncollected patient balances. Additionally, Nelcida's contributions to team training and process improvements have enhanced the overall efficiency and effectiveness of the financial counseling department.
Conclusion
With her extensive experience, deep industry knowledge, and unwavering commitment to patient-centric care, Nelcida Rodriguez is a valuable asset to the Nuvance Health team. She continues to drive positive outcomes for patients and their families, while contributing to the overall success of the organization.
