Professional Overview

Nghi Thanh is a seasoned IT professional currently serving as an IT Support Leader at Sparx - a Virtuos Studio in Vietnam. With a strong background in IT support and system management, Nghi's expertise spans across technical competencies, leadership, and industry-specific skills, with a primary focus on the IT and technology sector.

Experience Summary

Current Role

As the IT Support Leader at Sparx - a Virtuos Studio since August 2022, Nghi oversees IT support operations, ensuring seamless technical functionality and providing strategic leadership to the IT team. Key responsibilities include managing IT support ticket resolution, implementing IT infrastructure improvements, and contributing to the development of IT policies and procedures. Notable achievements in this role are not specified, but the position underscores Nghi's capability in managing and leading IT support functions.

Career Progression

Nghi's career at Sparx - a Virtuos Studio began in 2016 as an IT Support Specialist, progressing to IT System in 2020, and then to the current role of IT Support Leader in 2022. Prior to joining Sparx, Nghi worked as an IT Support Specialist at SSG from 2013 to 2016. This progression highlights Nghi's growth within the company and the increasing responsibility undertaken over the years.

Areas of Expertise

Nghi's expertise includes:

• Industry-specific skills: Proficient in managing IT support for the technology and gaming industry, given Sparx - a Virtuos Studio's focus on game development and Virtuos' broader presence in the digital entertainment industry.

• Technical competencies: Skilled in IT system management, support ticket resolution, and IT infrastructure improvement, though specific technical skills are not detailed.

• Leadership and management capabilities: Proven ability to lead IT support teams and manage IT operations effectively.

Professional Impact

While specific notable projects or initiatives are not mentioned, Nghi's role as IT Support Leader contributes significantly to the operational efficiency and technological backbone of Sparx - a Virtuos Studio, supporting the development of high-quality game and digital entertainment products.

Conclusion

Nghi Thanh's professional trajectory demonstrates consistent growth and a deepening expertise in IT support leadership. Currently focused on leading IT support operations at Sparx* - a Virtuos Studio, Nghi brings value through technical expertise, leadership capabilities, and a commitment to delivering high-quality IT support services that underpin the success of the company's gaming and digital entertainment projects.