Professional Overview

Nica Lleno is a seasoned technology professional currently serving as a Senior Application Support Specialist, with a strong background in application support and software engineering. Her key expertise areas include application support, software engineering, and IT service management, with a focus on the IT and financial services industries.

Experience Summary

Current Role

Nica Lleno is currently working as a Senior Application Support Specialist at TELUS International Digital Solutions, a role she has held since March 2024. Her key responsibilities include providing technical support for applications, resolving complex technical issues, and collaborating with cross-functional teams to ensure seamless application operations. Notable achievements in her current role are not available.

Career Progression

Nica Lleno's career progression is marked by consistent growth and increasing responsibilities. Prior to her current role, she worked as an Application Support Specialist at TELUS International Digital Solutions from November 2021 to March 2024, a Senior Application Support Analyst at The Depository Trust & Clearing Corporation (DTCC) from October 2020 to November 2021, and in various roles at Accenture from July 2017 to October 2020, including Application Support Analyst, Software Engineer, Application Support Associate, Associate Software Engineer, and Associate Software Engineer - PeopleSoft Bootcamp Trainee. Her career trajectory demonstrates a strong focus on application support, software engineering, and IT service management.

Academic Background

Nica Lleno holds a Bachelor of Science in Information Technology from the Polytechnic University of the Philippines, which she completed from 2013 to 2017.

Areas of Expertise

Nica Lleno's areas of expertise include:
Industry-specific skills: IT service management, application support, and software engineering
Technical competencies: application support, software engineering, and IT service management
* Leadership and management capabilities: collaboration, problem-solving, and technical leadership

Professional Impact

Information on notable projects or initiatives, industry contributions, and measurable achievements is not available.

Conclusion

Nica Lleno is a seasoned technology professional with a strong background in application support and software engineering. Her current focus is on providing technical support for applications and collaborating with cross-functional teams to ensure seamless application operations. With her strong technical expertise and collaborative approach, Nica Lleno is well-positioned to drive technology solutions and deliver value in her current and future roles.