Nicki Williams

Internal Communications Professional

Professional Overview

Nicki Williams is an experienced internal communications professional with a strong track record of driving strategic communications initiatives within dynamic, fast-paced organizations. With expertise spanning public relations, corporate communications, and employee engagement, Nicki is adept at developing and executing integrated programs that align with business objectives and foster positive internal cultures.

Experience Summary

Current Role

Nicki currently serves as the Internal Communications Lead at Airbnb, where she is responsible for developing and implementing comprehensive internal communication strategies to engage the company's global workforce. In this role, Nicki has spearheaded the rollout of several key initiatives, including a revamped employee intranet, a leadership communications program, and a series of virtual town halls that have enhanced transparency and strengthened organizational alignment during a period of significant growth and change.

Career Progression

Prior to joining Airbnb, Nicki held progressive roles in public relations and corporate communications, including serving as the Group Manager of Public Relations at Box and as the Vice President at Nectar Communications. In these positions, she led cross-functional teams in executing integrated communications campaigns, managing executive visibility, and driving stakeholder engagement. Nicki's early career experience includes roles as an Associate at the Brunswick Group and a Senior Account Executive at Burns McClellan, where she honed her skills in media relations, crisis communications, and client service.

Academic Background

Nicki holds a Bachelor of Arts degree in Communications from the University of Sussex, where she graduated with honors.

Areas of Expertise

• Internal communications strategy and execution

• Employee engagement and change management

• Corporate communications and public relations

• Stakeholder management and executive communications

• Digital and social media communications

• Crisis communications and issues management

Professional Impact

At Airbnb, Nicki has been instrumental in driving the company's internal communications efforts during a period of significant growth and disruption. Her leadership has been crucial in maintaining employee morale, fostering a sense of community, and aligning the global workforce around the company's mission and values. Nicki's work has been recognized for its innovation and impact, and she is regularly sought out as a subject matter expert in the field of internal communications.

Conclusion

With a proven track record of success in high-growth, fast-paced environments, Nicki Williams is a strategic and versatile communications professional who excels at developing and implementing integrated programs that empower organizations and their employees to thrive. Her combination of technical expertise, industry knowledge, and leadership skills make her a valuable asset in any internal communications role.