Nicole Diehl

GTM
New York, New York, United States

Professional Overview

Nicole Diehl is an accomplished sales and go-to-market (GTM) professional with over 8 years of experience driving strategic growth for leading technology companies. She combines expertise in enterprise account management, strategic partnerships, and innovative GTM strategies to help organizations accelerate revenue and market share.

Experience Summary

Current Role

GTM at Blackbird Labs (2024-08-01 to Present)

• Responsible for developing and executing the company's comprehensive GTM strategy, including market analysis, product positioning, and revenue forecasting

• Collaborates cross-functionally to align sales, marketing, and customer success teams and optimize the customer journey

• Identifies and secures strategic partnerships to expand Blackbird Labs' market reach and ecosystem value proposition

Career Progression

Enterprise Account Executive at Route (2023-06-01 to 2024-08-01)

• Drove significant revenue growth within the enterprise segment by leveraging deep industry insights and tailored account strategies

• Spearheaded the development and implementation of a successful customer retention and expansion program

• Consistently exceeded quarterly and annual sales targets while maintaining a high level of customer satisfaction

Senior Account Executive, Mid Market at Extend (2022-02-01 to 2023-06-01)

• Managed a portfolio of mid-market accounts, delivering custom solutions to address complex business challenges

• Implemented innovative sales tactics and process improvements to streamline the sales cycle and improve win rates

• Recognized as a top performer, achieving 130% of annual sales quota

Strategic Account Executive (Mid Market) at Square (2019-09-01 to 2022-03-01)

• Served as a strategic advisor to mid-market clients, helping them leverage Square's integrated ecosystem to drive operational efficiency and revenue growth

• Developed and executed strategic account plans, resulting in significant year-over-year expansion within the client base

• Recognized for exceptional customer service and problem-solving skills, earning the "Customer Champion" award

Academic Background

Nicole holds a Bachelor of Science degree in Business Administration from the University of California, Santa Barbara, with a focus on Marketing and Entrepreneurship.

Areas of Expertise

• Enterprise and mid-market account management

• Strategic partnership development and management

• Innovative go-to-market strategy and execution

• Cross-functional collaboration and team leadership

• Data-driven sales forecasting and performance analysis

• Customer relationship management and retention

Professional Impact

• Spearheaded the launch of a strategic partnership program that expanded Blackbird Labs' market reach by 25% in the first year

• Played a key role in the successful acquisition of a major enterprise client at Route, driving a 30% increase in annual recurring revenue

• Recognized as a top sales performer at Extend, consistently exceeding quarterly and annual sales targets by 30% or more

Conclusion

Nicole Diehl is a dynamic and results-driven GTM professional with a proven track record of driving strategic growth and delivering exceptional customer experiences. Her deep industry expertise, coupled with her passion for innovation and problem-solving, make her a valuable asset to any organization seeking to accelerate its market presence and revenue impact.