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Nidhi Chopra

Nidhi Chopra


Organizational Change Management Consultant, CIO Office – Marketing

Professional Overview


Nidhi Chopra is an experienced Organizational Change Management Consultant with a proven track record of driving successful digital transformations and IT initiatives within the Marketing division of the CIO Office at Tata Consultancy Services. With over 15 years of diverse experience in program and project management, service delivery, and quality assurance, Nidhi's expertise spans a wide range of industries, including technology, financial services, and retail.

Experience Summary



Current Role


As an Organizational Change Management Consultant at Tata Consultancy Services, Nidhi is responsible for leading the successful implementation of complex organizational change initiatives within the company's marketing function. She works closely with cross-functional teams to identify change management strategies, manage stakeholder expectations, and ensure seamless user adoption of new technologies and processes. Nidhi's ability to navigate organizational complexities and foster a culture of agility and resilience has been instrumental in driving impactful and sustainable change.

Career Progression


Prior to her current role, Nidhi held various leadership positions at Tata Consultancy Services, including Program Increment Manager, Program Manager - Strategy Consulting, Service Delivery Manager, and Delivery Manager. She has demonstrated exceptional skills in program and project management, leading large-scale, multi-year initiatives and driving operational excellence. Nidhi's diverse experience has enabled her to develop a deep understanding of the IT services industry and a keen ability to align business objectives with technology solutions.

Academic Background


Nidhi holds a Bachelor's degree in Computer Science from the University of Pune, India, where she graduated with distinction. Her strong academic foundation, combined with her practical experience, has contributed to her well-rounded expertise in the field of organizational change management.

Areas of Expertise


  • Organizational Change Management

  • Digital Transformation

  • Program and Project Management

  • Agile Methodologies

  • Stakeholder Management

  • IT Service Delivery

  • Quality Assurance and Process Improvement


Professional Impact


Throughout her career, Nidhi has played a pivotal role in the successful implementation of several high-profile initiatives at Tata Consultancy Services. Her contributions have included leading the transition to an Agile delivery model, establishing robust DevOps practices, and driving the adoption of cloud-based technologies. Nidhi's deep understanding of the marketing function and her ability to align technology with business goals have been instrumental in delivering tangible results and driving organizational transformation.

Conclusion


With her extensive experience, strong technical capabilities, and exceptional change management skills, Nidhi Chopra is a valuable asset to the CIO Office – Marketing team at Tata Consultancy Services. Her passion for driving innovative solutions and her commitment to continuous improvement make her an invaluable partner in helping organizations navigate the complexities of digital transformation and organizational change.