Nidhi Sharan
Head-Design Thinking Practice, Societe Generale Global Solution Centre
Professional Overview
Nidhi Sharan is an accomplished design thinking and experience design expert with extensive experience in the IT and consulting industries. As the Head of the Design Thinking Practice at Societe Generale Global Solution Centre, she is responsible for driving innovation, fostering customer-centric solutions, and leading cross-functional teams to deliver impactful business outcomes.
Current Role
In her current role as Head-Design Thinking Practice at Societe Generale Global Solution Centre, Nidhi is responsible for establishing and leading the organization's design thinking capabilities. She oversees the implementation of design thinking methodologies, trains and mentors teams, and collaborates with stakeholders to identify and address complex business challenges. Nidhi's work has been instrumental in driving the organization's digital transformation initiatives and enhancing the customer experience.
Career Progression
Nidhi has honed her expertise in design thinking, experience design, and digital transformation over the course of her diverse career. Prior to her current role, she served as a Manager in Design Thinking and Experience Design at Accenture, where she helped clients across various industries integrate design thinking principles into their operations. She has also held positions as a Design Thinking Subject Matter Expert at DXC Technology and a Senior Manager in the Healthcare Practice Development at Cognizant, where she leveraged her deep industry knowledge to drive innovative solutions.
Academic Background
Nidhi holds a strong academic background, with a focus on design thinking and user-centric approaches. She has participated in executive education programs at prestigious institutions, such as the External Faculty role at the Indian Institute of Management Nagpur, where she shared her expertise with aspiring leaders.
Areas of Expertise
- Design Thinking Methodologies
- Experience Design and Customer-Centric Solutions
- Digital Transformation and Innovation
- Healthcare and Pharmaceutical Industry Knowledge
- Cross-functional Collaboration and Team Leadership
Professional Impact
Nidhi has a proven track record of driving impactful design thinking initiatives and delivering tangible business value. She has led the design and implementation of award-winning customer experience solutions, resulting in increased customer satisfaction and operational efficiency for her clients. Nidhi's thought leadership and industry contributions have been recognized through her participation in industry events and publications.
Conclusion
With her extensive experience in design thinking, Nidhi Sharan is a valuable asset to Societe Generale Global Solution Centre. Her ability to bridge the gap between business strategy and user-centric design, combined with her strong leadership skills, positions her as a trusted advisor and champion of innovation within the organization.
