Nidhi Shetty
Quality Assurance Analyst | Dubai, United Arab Emirates
Professional Overview
Nidhi Shetty is an experienced Quality Assurance Analyst with a strong background in the insurance industry. She currently applies her expertise in quality control, testing, and process optimization at Sukoon Insurance, where she plays a pivotal role in ensuring the delivery of high-quality products and services.
Experience Summary
Current Role
As a Quality Assurance Analyst at Sukoon Insurance, Nidhi is responsible for designing and implementing comprehensive testing strategies to identify and resolve potential issues in the company's insurance products and systems. She collaborates closely with cross-functional teams to streamline quality assurance processes, enhance user experience, and maintain regulatory compliance. Nidhi's proactive approach and data-driven analysis have contributed to a significant reduction in defects and improved customer satisfaction.
Career Progression
Prior to her current role, Nidhi served as a Team Leader at Aegis Global, where she led a team of financial analysts in providing comprehensive advisory services to clients. She also held positions as a Financial Advisor and Analyst Team Lead at Computer Age Management Services Pvt. Ltd., as well as a Financial Advisor at Axis Mutual Fund. Throughout her career, Nidhi has demonstrated a strong aptitude for problem-solving, data analysis, and team leadership, which have enabled her to drive positive outcomes for her employers and clients.
Academic Background
Nidhi holds a Bachelor's degree in Commerce, with a specialization in Finance, from the University of Mumbai. Her academic achievements and well-rounded education have provided a solid foundation for her professional development and growth.
Areas of Expertise
- Quality assurance and testing methodologies
- Insurance product and system analysis
- Process improvement and optimization
- Data analysis and reporting
- Cross-functional collaboration and stakeholder management
- Financial advisory and client relationship management
Professional Impact
Nidhi's contributions have been instrumental in enhancing the quality and reliability of Sukoon Insurance's products and services. Her proactive approach to identifying and resolving issues has resulted in a significant reduction in customer complaints and improved overall customer satisfaction. Nidhi's industry expertise and technical proficiency have made her a valuable asset to her organization, and she continues to drive innovation and excellence within the insurance sector.
Conclusion
With a diverse background in the financial and insurance industries, Nidhi Shetty has developed a unique skill set that combines technical expertise, problem-solving abilities, and a customer-centric approach. As a Quality Assurance Analyst, she remains committed to upholding the highest standards of quality and continuously improving the processes and systems that support Sukoon Insurance's success.
