Professional Overview

Nikita Srivastav is a seasoned System Operations Specialist currently based in Gurugram, HR, India. With a strong background in system operations and technical support, Nikita possesses key expertise in areas such as system maintenance, technical troubleshooting, and team collaboration, with a focus on the IT industry.

Experience Summary

Current Role

Nikita is currently working as a System Operations Specialist at Kyndryl India, a position held since August 2020. Key responsibilities include ensuring seamless system operations, providing technical support, and collaborating with teams to resolve complex issues. Notable achievements in this role are not available, but Nikita's experience has likely contributed to the growth and efficiency of Kyndryl India's system operations.

Career Progression

Prior to the current role, Nikita worked as a Technical Support Associate at IBM from August 2018 to October 2024. This role involved providing technical assistance, troubleshooting issues, and working with various stakeholders to resolve problems. Nikita's career trajectory demonstrates growth from a technical support role to a more specialized position in system operations, indicating an increasing level of responsibility and expertise.

Academic Background

Nikita holds a Bachelor of Engineering (BE) degree in Information Technology Engineering from Padre Conceicao College of Engineering, completed between 2014 and 2018. The highest level of education achieved is the BE degree, with a relevant specialization in Information Technology Engineering. Notable academic achievements are not specified.

Areas of Expertise

Nikita's areas of expertise include industry-specific skills such as system operations, technical support, and IT service management. Technical competencies likely encompass a range of technologies and tools relevant to system operations and technical support. While specific leadership and management capabilities are not detailed, Nikita's progression to a specialized role suggests developing skills in these areas.

Professional Impact

Information on notable projects, industry contributions, and measurable achievements is not available. However, Nikita's contributions to Kyndryl India and previous experience at IBM have likely had a positive impact on the efficiency and effectiveness of system operations and technical support services.

Conclusion

Nikita Srivastav's professional trajectory demonstrates a focus on system operations and technical support, with a current role that utilizes these skills to contribute to the success of Kyndryl India. The current focus is on System Operations Specialist responsibilities, and Nikita's value proposition lies in the expertise and experience brought to this position, enhancing the operational efficiency and technical capabilities of the organization.