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Nirmala Kumar

Nirmala Kumar


Spanish/Portuguese Language Expert
Bengaluru, Karnataka, India

Professional Overview


Nirmala Kumar is a highly skilled Spanish and Portuguese language expert with over a decade of experience in the industry. She specializes in providing comprehensive language support, translation, and interpretation services to organizations across diverse sectors.

Experience Summary



Current Role


Nirmala currently serves as a Spanish/Portuguese Language Expert at Tekion Corp, a leading technology company. In this role, she is responsible for:
  • Providing expert-level translation and interpretation services for various business documents and communications

  • Facilitating seamless cross-cultural communication and collaboration between the company and its international clientele

  • Spearheading the development and implementation of language-specific training programs for Tekion's global teams

  • Driving continuous improvement in language services quality and efficiency, contributing to the company's overall operational excellence


Career Progression


Prior to her current position, Nirmala held similar roles at Sprinklr and Tavant Technologies, where she demonstrated her expertise in Portuguese language support. She also gained valuable experience as an Online Tutor at LanguageStation.org, where she helped individuals and professionals enhance their language proficiency.

Nirmala's career journey includes a noteworthy tenure as a Team Leader (Portuguese Language Expert) at Accenture, where she led a team of language specialists and delivered impactful projects for the company's global clients. She also served as a Specialist - Portuguese Language at Infosys BPO, further solidifying her expertise in the field.

Academic Background


Nirmala holds a Bachelor's degree in Linguistics from the University of Bangalore, with a specialization in Romance Languages. She has also completed numerous professional development courses and certifications in language studies, translation, and interpretation, ensuring her skills remain at the forefront of industry best practices.

Areas of Expertise


  • Fluency in Spanish and Portuguese languages, including written, oral, and cultural nuances

  • Comprehensive translation and interpretation services for a wide range of business documents and communications

  • Expertise in managing language-specific training programs and ensuring quality standards

  • Strong cross-cultural communication and collaboration abilities

  • Proficiency in leveraging language technology tools and platforms to optimize productivity


Professional Impact


Throughout her career, Nirmala has contributed significantly to the success of her employer organizations. Notable achievements include:
  • Spearheading the implementation of a new language services delivery model at Sprinklr, resulting in a 25% improvement in customer satisfaction

  • Developing and leading a comprehensive Portuguese language training program at Accenture, which enabled the company to expand its service offerings to Portuguese-speaking markets

  • Consistently receiving positive client feedback and recognition for her exceptional language expertise and customer service


Conclusion


Nirmala Kumar is a dedicated and results-driven language expert with a proven track record of delivering high-quality services and contributing to the success of her employer organizations. Her deep understanding of the Spanish and Portuguese languages, combined with her strong industry experience and commitment to continuous improvement, make her a valuable asset in any global organization.